The Knot All-In-One Wedding Planner - Forum

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  1. Website Editing Issues

    I just joined the site and am starting to work on my wedding website. I'm having the following issues and I'm not sure if there are currently fixes in the works or if the site is just temporarily glitchy. Are others having similar issues?

    - When I try to add a wedding event (under "Our Wedding") for a date in June, the date on the website shows as May 31st.

    - When I try to add pictures in two separate albums (on either the website or app), on my personal wedding webpage the pictures just come up on one page…

    126 votes
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    43 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there!

    Thank you for reaching out to us and thank you for your patience and we truly appreciate you taking time to send us your feedback, your frustration and your suggestions.

    We have a number of Tech related issues on our wedding website and guest list manager right now. These issues are mainly a result of a database transition that, when completed, will make our products more stable and easier to use. We recognize it doesn’t feel that way right now, but we’re fortunately nearing the end of this transition, and our teams are working urgently to make sure all of you are able to properly manager and edit your event information.

    While I don’t have an exact date/time for the fixes, we are working on the following:

    The Wedding – this section can now only be edited from your main Website Dashboard, not within your Manage Pages (on…

  2. Personalize the address collector

    I wish we could personalize the address collector like you can do on minted.com

    3 votes
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    0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  3. Canadian Accounts

    My fiancé and I already live together so the main thing we need help with is money for our honeymoon. We set up a cash fund on TheKnot but unfortunately we cannot route the funds since we live in Canada. Just wondering if and/or when routing Canadian accounts will become an option!!

    3 votes
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    0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there!

    Thank you for reaching out about The Knot Cash Fund. This is still a very new addition to The Knot and we are excited so many couples are looking at using this for their cash registry solution.

    Right now, the Cash Fund is limited to being linked to a physical stateside Bank accounts both for the couple and for the guest. This means that a US account is required to set up the fund and a US issued credit card will need to be used to make a gift for a couple.

    We are hearing from a few couples and guests that are other places in the world and would love to know when this might open up to their countries and banks. For now, the US banks will be required, but we are definitely looking at an international option and keeping track of where these requests are…

  4. Is there a way to have multiple emails for a household? While they may share a mailing address most do not share an email address.

    Allow users to create individual contacts then merge in to a household. Currently households only allow one email address. While they may share a mailing address they do not share email addresses.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!

  5. Notify when something has been purchased from the registry

    Notifications! TheKnot should notify (via email or other alert) when something has been purchased from your registry, especially if it's a one-off item that was added using the "Add to The Knot" button

    8 votes
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    0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  6. Links to Events to RSVP?

    I'd love to send a private link to the people just in the rehearsal dinner for them to RSVP to. I don't want to leave it open to everyone...

    Is this possible?

    13 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add suggested budget amounts based on total budget

    It would be really helpful to me if when I put my total budget into the Budgeter tool it would offer some suggested budget amounts for each category based on the total budget that could then be customized. For example, if my total wedding budget is 15,000 you could suggest having X amount for photography, X amount for catering, X amount for venue, etc. Then let people customize or edit the budget from there. I know everyone's priorities will be different, but it would really be nice to have a general budget to start from based on your total budget.

    8 votes
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    0 comments  ·  Budgeter  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  8. The Checklist would be SO much more helpful/useful if I could share it with the groom/bridesmaids/mom, and assign them tasks to complete.

    The Checklist would be SO much more helpful/useful if I could share it with the groom/bridesmaids/mom, and assign them tasks to complete.

    10 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  9. 3 votes
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    0 comments  ·  Checklist  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bring back old guest list search filter

    The search bar no longer filters down results only show matching guests, it only highlights the search query so that you have to scroll through your entire quest list.

    77 votes
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    6 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  11. banner picture

    why do the couple's names and the date of the wedding automatically populate in only center alignment on the site banner picture without the option to 'hide' them-- an option found on almost every other section of the site?

    6 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  12. Please provide a check both for Save the Date sent

    You already provide boxes for invitation and thank you card sent, but, not Save the Dates. Since this is a popular item to send, it seems like you would offer that. I had to track my Save the Dates on a spreadsheet rather than the app.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  13. Guest Book - Reorder list

    I would like to be able to click and drag the order of my guest lists.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bring Back the old Guest List Manager

    The Guest List manager must've recently had an update - before, when I clicked on Accepted, I got a list of only the people who accepted (same for No Response, or Declined). Now it just bolds their response and I have to scroll around. Same thing when searching for a guest - it used to take me straight to that guest, and now it bolds their name and I have to scroll to find it! Not a fan of the update, please bring back the user friendly version of the Guest List.

    Also, there's not a way to change the…

    57 votes
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    4 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →
  15. Vendor Soliciting 5 Star Reviews

    I was unsure of where else to post something like this but wanted others planning their wedding or event to be weary of a certain vendor soliciting reviews for "expedited" services. Pure Platinum in Mahwah NJ solicits 5 star reviews in order to dupe customers into thinking they will receive photos or video footage early only to be threatened with lawsuits and holding event photos *******. I did not go with this company after meeting due to the rudeness of one employee (James) and also because of the awful things I heard about them from a friend who used them…

    1 vote
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    0 comments  ·  Vendors  ·  Flag idea as inappropriate…  ·  Admin →
  16. Have "Accept" or "Decline" rather than a checkmark or an X.

    Customizable would be ideal, but I'm afraid that the X and checkmark options might be confusing. I'd like it to say "Accepts with Pleasure" or "Declines with Regret" or something along those lines.

    251 votes
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    55 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  17. Provide separate RSVP titles for other event RSVP. Other event RSVPs should not state Wedding above the form.

    When clicking an RSVP button for “other event” (whatever it may be) the new page should state the tile of the evnt and not Wedding. Also there should be a way to collect, contacts into other events and not just Wedding. It’s confusing for all guests.

    23 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make it easier to find save or hearted items

    I can’t find my hearted dresses anywhere, which makes it so difficult and extremely time consuming to have to look for my dresses and save them to a different website.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Android Only - Registry Admin Features Not Working

    We're sorry for the issues you're having while managing your registries through our app on Android devices. Our Tech team is in the process of making some changes to our system, which has resulted in a temporary error affecting how you view and manage your registries. The good news is that this is only affecting your view on the app, but not your guests view of your pages.

    While we work to resolve this issue, here are some important details that you should know...

    1. Don't worry! Your registries have not been removed from your account. When you preview your…

    0 votes
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    under review  ·  0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to sort Newlywed fund

    The gifts in our Newlywed Fund are sorted randomly (or at least there's no clear, discernible order). This means that, when I see a new gift was given, I have to scroll through all the other ones and try to pick it out so that we can make sure we thank everyone appropriately.

    The Fund should be able to be sorted based on the gift, the date given, and or the giver's name.

    8 votes
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    0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team
    Meuy

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