The Knot All-In-One Wedding Planner - Forum

Have an idea? Please explain your idea below so that we can make updates based on your feedback!

Having a technical issue? (i.e. I can’t log in to my account, my wedding website isn’t loading) Visit our knowledge base for answers to FAQs. You can also email us at or you can reach our virtual call center at (877)-843-5668 and we’ll get back to you as soon as we can.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Photos showing as white boxes

    Currently reported bug on wedding websites: Photo preview squares showing as white boxes instead of photo previews.

    We are aware that for some accounts the photo albums are coming up and only showing white boxes, rather than a preview of the photo. I am very sorry this is affecting your account. Our Tech team is working on this urgently and we hope to see a solution early this week. We have seen that if you refresh the page/URL a few times it may start showing the pictures as expected. We know this is not ideal, and not all of your…

    0 votes
    Sign in
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  1 comment  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
1 2 3 5 Next →
  • Don't see your idea?

Feedback and Knowledge Base