The Knot All-In-One Wedding Planner - Forum

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  1. SSL Certificates are a must y'all

    I had trouble using my buddy's wedding website first due to lack of ssl cert (y'all can probably strike a good deal with a third party for it) since google has been enforcing the standard for about a year now. From there I had to give access to some of the third party scripts you use for forms and stuff to get them to render and submit. In all you make beautiful sites & provide a great service, but as time moves on these lil inconsistencies with best practices could cripple y'all :/
    I'm pulling for ya!

    1 vote
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  2. Fix your website

    Whatever change you made that now takes you back to the rsvp page STINKS. We are trying to rsvp for folks who did not do it on their own and when we go in and update one we cannot back out to search for another name as it takes us right back to the last person we updated. The only way to get to another person is to restart our phone or computer. Really inconsiderate update for the bride and groom those trying to manage the wedding list. I also do not like the new page format. This update is…

    1 vote
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  3. Wedding Website URL Expiration

    There are some nice wedding website URLs using my fiancé's last name, Brown, but unfortunately, many are taken. More frustrating is the fact that many of the funny/cute ones are attached to weddings that were 1200 days ago.
    I think it would be nice if they could be used by other couples in the future.
    Thank you

    5 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  4. The Wedding Website should be more customizable and so should the budgeter

    Love what you all have so far, very easy to use, but too basic for someone who wants a bit more. The wedding website needs more customizable features, like being able to change the font. I picked a layout that I love, but I really dislike the pre-set font. It would be great if this could be customized to fit people's style better. Maybe have an a basic template for not techy people, and an advanced, more customized template for tech people. I'd love to be able to move text where I want, like on Google Docs or any other…

    1 vote
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  5. Provide the ability to respond to guest book comments on the website, not through a personal email.

    I would like to reply with a note to the people that post on the wedding guestbook, NOT via email. Some of them might be asking questions and sending best wishes, and instead of replying through email, it would be nice to reply right there, so other guests that might be having the same questions, can ready through.

    4 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!

    XOXO,
    Your Customer Experience Team

  6. Add custom music to personalized wedding websites

    Allow users to add background music to their personalized wedding website. Provide some free music of The Knot's choice and allow user to upload their own.

    6 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  7. Please make custom website urls HTTPS COMPLIANT

    The last post about this is from 2017 and the follow-up comments in the last 2 years have not been responded to. Please make the custom URLs HTTPS! We have paid extra to customize the URL and it literally costs nothing to add HTTPS. (I added it to my personal work website for free!)

    Please advise!

    12 votes
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    1 comment  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  8. The Guest

    Under the "Photos" option on my wedding website, I would like a link to download the app "The Guest", along with my hashtag for my wedding.

    This would be lovely to provide this reminder, if anything, to the top of the photos website page to better promote.

    9 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add a spot for The Guest so guests can learn about it and direct link to your event

    I added my wedding to The Guest but had to steal the Travel & Transportation section to post the link and Event Name to my site. Unless I am missing something?

    1 vote
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

    We really appreciate this feedback. The Guest team is eager to find more ways so you can connect your guests with your event code. Your notes here will help as they continue to look at ways to make this a smooth connection.

    xoxo,
    Customer Experience

  10. choice

    It would be great if the Meal Choices (Optional) could be a free form field. We don't have meal choices, but we will have multiple shuttles. I wish I could enter in Shuttle Time for a title and list the options. This way we have a better understanding of how many shuttles and when. It's a pretty simple back-end change.

    15 votes
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    started  ·  1 comment  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make RSVP customisable please

    Please allow us to edit the "do you have any additional notes" at point of RSVP - I feel that it is really vague and not helpful.
    I specifically want to know about dietary requirements, but many guests may not think to include that there if not prompted.
    Some others may want to use it for a different question, or delete it altogether. Please let us customise it..
    I would love to use theknot for our wedding website but this is the one thing holding me back.

    64 votes
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    1 comment  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!

  12. Option for no cover photo

    Hi there, I am wondering if it is possible for any of these templates to be formatted such that no cover photo is required.
    Thanks!

    9 votes
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    1 comment  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Meuy

  13. Instagram Update - Hashtag Albums No Longer Working

    On December 11, 2018, Instagram will stop auto-importing photos into Wedding Websites. You'll still be able to upload your Instagram photos directly to your site. If you created an album with a hashtag, it will instead appear as a link for guests to view your photos on Instagram.

    We are very sorry for if this causes issue on how your website is already set up. Unfortunately, we were just informed that Instagram is making this change on their side and we do not have a way to work around this.

    If you are still looking for a way to gather…

    0 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  14. Limited Options to Customize Website

    These are issues/problems I feel should be addressed, preferably sooner than later:

    1. Ability to actually customize our website like you advertise, because as of right now, the only real option for customization is to whether to show or hide pages/sections. What would truly make the website customizable is allowing us to decide/change where sections, pages, information, etc. is on the website navigation, and how it is displayed on the page. (Like separate "Home" and "Wedding" pages, as opposed to making the "Home" page show all of the details; AND on the "Guest Accommodations" page, I wish I could show…

    35 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Meuy

  15. Rearrange Photo Album Order

    Please PLEASE make the option available to rearrange photo albums once they are uploaded. I spent so much time arranging photos in the three albums that I uploaded so that they were order of preference. The first album I did was our engagement photos and then I uploaded two more so now our engagement photo album is last and I would really love for that to be first. I don't want to delete it and have to redo everything again. If we can rearrange photos in the albums, why can we rearrange the actual albums? Please address this as I…

    29 votes
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    5 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Meuy

  16. Move the RSVP button BELOW the ceremony and reception section.

    We need guests to read the details of ceremony and reception before clicking the button-- it's not always obvious that they need to scroll down to read the details.

    8 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Meuy

  17. Better quality images for the Photo tab please!

    Currently when adding to the Photo Albums, images are auto downsized so much that they appear blurry on the mobile version of our wedding website. Even though I resized the pictures to the optimal size listed, the quality is reduced when uploading to the site. Please do not reduce the pictures to such low quality and optimize better for mobile. If I'm missing something. please let me know. Thank you!

    13 votes
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    1 comment  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  18. I don't want the schedule page to be the home page of my website

    I want the option to move the default starting page *down* from the initial slot on my website. It's the only place that I can add events, and I want my schedule to not be the landing page - that's what a welcome message is supposed to be for.

    7 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ciera responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!

  19. Providing instructional classes and internships for people wanting to enter the event planning business.

    Hands on instructions in table shapes, setting up room for events, floral decorations, guest table, dessert table, head table, various wedding themes, selecting table overlays and centerpieces, backdrops and ballon placements.

    1 vote
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ciera responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!

  20. Better photo organizing on the wedding website

    It's very hard to rearrange the order of photos inside albums on the wedding website. There has to be a better/smoother way to re-order photos

    14 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ciera responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!

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