The Knot All-In-One Wedding Planner - Forum

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  1. I'm unhappy with my photo being stretched on the desk top version, but fine on the phone version. Please use the same proportions for both!

    Please use the same proportion for the main photos between the desktop version (super stretched out - width wise) and the phone version. Or allow us to upload a "banner" type photo along with a main photo. I don't like to see myself and my fiance all stretched out like that!

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      1 comment  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →

      This is great feedback and I appreciate you sending it over. I would love to help you get a different picture uploaded – if you choose – that might work a bit better. Send us a couple of landscape photos to choose from at help@theknot.com – attn: Keri.

      We are going to review this with the team to find out if we can offer a different type of proportion that will work in both places. You look fabulous all the time and we want you to see that in your Ultimate Wedding Planner too!

      xoxo,
      Keri

    • Being able to send electronic invites separated between day and evening

      Hi,

      Like many folk these days we want to divide our guests in to day and evening. Once people register we should like to be able at the touch of a button send an electronic invite split between day and evening guests. Would make life so much simpler. These days we might have an email but often not an address. i would pay for that!

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        0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

        Hi and thank you so much for your idea!

        We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

        We will keep this forum updated as we make improvements!

        Enjoy your planning!
        XOXO,
        Meuy

      • vowel renewal ceremonies

        Information targeted toward vowel renewal ceremonies would be really helpful as the planning is much different. For example I am looking for a ceremony location that will be for a small intimate crowd rather than the large wedding we had 10 years ago.

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          2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

          Hi and thank you so much for your idea!

          We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

          We will keep this forum updated as we make improvements!

          Enjoy your planning!
          XOXO,
          Meuy

        • GIFT OCCASSION INDICATION

          NEED INDICATOR IF GIFT IS FOR ENGAGMENT, SHOWER, OR WEDDING--SINCE MOST PEOPLE USE THE "WEDDING" REGISTRY FOR ALL THREE....WITHOUT THIS I'VE EXPERIENCED A LOT OF CONFUSION WITH THE BRIDES...IT PUTS THEM IN AN UNCOMFORTABLE SITUATION; THEY HAVE TO CALL WEDDING GUEST AND INQUIRE WHICH OCASSION THE GIFT IS MEANT FOR.THIS HAS ALREADY HAPPENED TO ME 3 TIMES ON THE KNOT-

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            0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
          • Add a charity

            Blind Dog Rescue Alliance of US and Canada

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hi and thank you so much for your idea!

              We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

              We will keep this forum updated as we make improvements!

              Enjoy your planning!
              XOXO,
              Meuy

            • Add link to attire in invitation

              Add link to attire in invitation:

              I'm a guest to a wedding and the invitation says "Attire: Formal". The wedding's at 1 pm so I was wondering if they wanted us in Morning Dress (the daytime white tie). I asked them and they said no, dark suits would suffice. Then it occurred to me to Google your site for attire, where I found that you define the single word "Formal" as "black tie optional". I suggest you add a hyperlink in your invitations to your page on attire selection, so that guests can go directly to the definitions on your…

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                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                under review  ·  Ciera responded

                Hi and thank you so much for your idea!

                We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

                We will keep this forum updated as we make improvements!

                Enjoy your planning!

              • I would like there to be a way to change which registry is the primary one

                I cannot seem to find a way to switch which registry shows up on the top of our registry page. Right now our two "minor" registries are showing up on top and we would like our "primary" one to be on top so that people are inclined to go to that one first.

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                  0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi and thank you so much for your idea!

                  We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

                  We will keep this forum updated as we make improvements!

                  Enjoy your planning!
                  XOXO,
                  Meuy

                • Change your charities.

                  Dear The Knot, I appreciate that you are offering the opportunity to give back. Especially on social justice issues. BUT National Right to Life is *not* a social justice organization. In fact, their tactics, rhetoric, and mission directly attack reproductive rights and justice and bodily autonomy-- you know, actual social justice issues.

                  This decision to include National Right to Life in your partnering charities is incredibly disappointing, insulting, and out of step with the values I hold as a social justice advocate.

                  As a result, I am canceling my knot account and using an alternate service.

                  I urge you to…

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                    0 comments  ·  Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
                  • Contact number enhancements.

                    - Allow International Numbers in the contacts or base the number off the address to allow different formats. I am blocked from entering guests from overseas as the system filters them out.
                    - On paste of numbers into the fields - trim away "(" and other characters to get the number in there. You could even change this from "Paste" to the save event to do the cleaning and validation. This should also include +1 if the wedding is in the same location etc.

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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Sad

                      I love the app. But it’s not working on the computer. It’s really hard to plan a wedding when the only thing that works is on my phone and tablet. Please fix.

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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • choice

                        It would be great if the Meal Choices (Optional) could be a free form field. We don't have meal choices, but we will have multiple shuttles. I wish I could enter in Shuttle Time for a title and list the options. This way we have a better understanding of how many shuttles and when. It's a pretty simple back-end change.

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                          0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
                        • App freezes / closes every time I use a filter

                          We have heard from a few members that their Planner app continues to freeze and close down any time you use the venue filter feature. We are very sorry that is happening and we are definitely continuing to investigate so we can get a fix pushed out as soon as possible. We will keep you posted in our Forum page as soon as a fix has been released.

                          Talk soon,
                          Keri

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                            planned  ·  1 comment  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                          • Fix the photo album on the wedding website

                            This has been an ongoing issue since 2016. Fix the photo uploader and arranger for the wedding websites. This shouldn't be a major issue but the pictures look ridiculous they all stack up in a column and it's impossible to arrange them the way you want. If you can't get it right, then don't have it as an option.

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                              0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
                            • Europe

                              Hi,
                              I'm organizing my wedding in Europe, Portugal. I was wondering if it will be possible to set the gift list in €? And if the URL can be only .com and not .com/us? Will I be able to write text in another language?

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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Sync with PayPal for Newlywed Funds in Canada

                                Someone already requested that the Newlywed Fund option be available for Canadian residents. As a workaround, could you allow The Knot to sync with PayPal accounts? It is possible to ask friends and family to send cash gifts through PayPal regardless of country. This might be an easy solution that doesn't require getting The Knot to be approved as an automatic deposit source for Canadian bank accounts.

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                                  0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
                                • Photos showing as white boxes

                                  Currently reported bug on wedding websites: Photo preview squares showing as white boxes instead of photo previews.

                                  We are aware that for some accounts the photo albums are coming up and only showing white boxes, rather than a preview of the photo. I am very sorry this is affecting your account. Our Tech team is working on this urgently and we hope to see a solution early this week. We have seen that if you refresh the page/URL a few times it may start showing the pictures as expected. We know this is not ideal, and not all of your…

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                                    under review  ·  1 comment  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Free text Plus One's names during RSVP

                                    When I am inviting a guest and am giving them a plus one but do not know their name, I click the button that says "name unknown". When Jane Doe goes on our website to RSVP, she responds for herself and Jane's Plus One. If they accept for their Plus One, there should be a screen that asks what the Plus One's name is. Then when it comes time for place cards to be made, we are not messaging 20 people to find out what their dates' names are. Thanks!

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                                      0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Instagram Update - Hashtag Albums No Longer Working

                                      On December 11, 2018, Instagram will stop auto-importing photos into Wedding Websites. You'll still be able to upload your Instagram photos directly to your site. If you created an album with a hashtag, it will instead appear as a link for guests to view your photos on Instagram.

                                      We are very sorry for if this causes issue on how your website is already set up. Unfortunately, we were just informed that Instagram is making this change on their side and we do not have a way to work around this.

                                      If you are still looking for a way to gather…

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                                        0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Did you email TheBump last week?

                                        Dear Bump Members,

                                        We recently discovered that part of our email system was down for about 10 days, which resulted in the loss of many incoming emails. We apologize if your recent email has not been addressed by our Customer Experience Team yet. Our Tech team was able to resolve the issue with our email system earlier this week, and we have recovered a list of email addresses that tried to contact us during this down time. However, the content of each email was not able to be retrieved.

                                        We are so sorry for the delay in dealing with your…

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                                          started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • download household names in CSV list

                                          I love the new name of household feature, but really wish it would download on the CSV list. It would save so much time if I didn't have to add all those names again.

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                                            0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →
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