What's your idea for The Knot?

How can I change the order of photo albums on our site?

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    CRaff shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminMeuy (Admin, The Knot) responded  · 

    Hi and thank you so much for your idea!

    Unfortunately there’s no way to reorganize the photo album once it’s been uploaded. Your only option at this time is to re-upload the albums in the correct order. We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We apologize for any inconvenience this may have caused.  We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XO,
    Meuy

    11 comments

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      • Reanami commented  ·   ·  Flag as inappropriate

        This has been an issue since 2016 and still no resolution...The Knot has a lot of serious problems on the back end and this is one of them. Ridiculous.

      • Anonymous commented  ·   ·  Flag as inappropriate

        This is not fun! I just uploaded 4 albums with pictures. I need to get the albums in order now and I can’t! I have to start over. This is something that should surely be addressed.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Why hasn’t this feature as well as the website order been updated? That’s just ridiculous and a joke!

      • Meghan commented  ·   ·  Flag as inappropriate

        Yeah, you guys seriously need to fix the photo albums. There's really no excuse for this to still be an issue 2 years after being made aware of it. I have been recommending other future brides use Zola.com instead of The Knot specifically for this reason.

      • Rose commented  ·   ·  Flag as inappropriate

        This feature also NEEDS to happen with the wedding party! After going through all the trouble of uploading in what I thought was the right order, they aren't lined up!

      • Christine commented  ·   ·  Flag as inappropriate

        I agree...it's annoying that the photos appear in long columns in some places but short ones in others, which creates a disharmonious collage. By deleting and then uploading our photos again, we still won't know which random order they will assume.

      • James Hearon commented  ·   ·  Flag as inappropriate

        Any update on this? Seems like a pretty simple thing.. It was such a pain to upload the albums in the first place - I'm definitely not doing it again, but would love to reorder the albums.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I've noticed that even when I upload photos in a specific order, they are automatically rearranged to a random order, and it looks like this is based on the orientation of the photo (landscape or portrait).
        This is very frustrating!

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