The Guest List Manager was an awful experience for me. It was very confusing. In theory ANYONE who got onto my site could have RSVped
More than half of my guests entered their name and hit RSVP. There was no way of assuring that it was the same name I entered. This created a lot of doubles for me.There was no way of creating a file of just the RSVP yes replies to print into a file.
In addition ..... ANYONE, uninvited guests, or total strangers who gained access to our wedding site could have RSVPed. Apparently it was possible for my guests to add whomever they wished. I had no way of controlling it on my end. Hopefully I did not miscount >:(
Thank you for reaching out to us. Here is a bit more information about our RSVP function that may help you as you continue your planning.
We are excited to offer a new and improved version of the RSVP tool this year! We are hopeful that many of the changes that were recently added will make your RSVP process easier for you and your guests.
Now available – a private/secure RSVP process. In your dashboard, go to the RSVP menu and you can secure your list so ONLY INVITED GUESTS can submit an RSVP. YAY! This is truly a win for all members and we are so excited this is available for you now. You are required to upload a guest list to enable this feature. If you do not have a guest list that needs to be limited, you can keep this turned off so everyone that finds your site can RSVP as needed.
NOTE: if you add any events after you import your guest list, you will need to make sure all guests are added to the extra event if you have a secure RSVP, of they will not be given the option to RSVP to that event.
A few additional features that recently launched include:
- you do not have to upload a guest list before your guests can RSVP. It is required if you have a limited invitation list and cannot accept additional guests.
- guests will only be able to RSVP for events to which they have been invited
- you can now change the meal options from the guest list manager, instead of having to go back through your website pages
In order to upload your Guest List, you will need to use the template provided by The Knot. Please keep all the headers across the top of your list, even if those columns are empty. You will also need to make sure all first and last names are filled in. If you don’t know a guests last name, you can enter the name Guest as their last name. Example: John Smith is bringing Joanne ?? with him. We would enter her name as Joanne Guest.
For the RSVP to be turned on in your dashboard, please be sure to go to the website page – Our Wedding/The Wedding/Edit and save at least the wedding date. The RSVP can be turned on but will not show unless this section has at least the date saved. You can also find the meal selections here if you choose to have meals offered for the guests when they submit their RSVPs. Meal options are also entered here in the website pages and can be adjusted at any time. We can only offer one set of drop down options for each guest (although you don’t have to limit this to meal choices if that is not part of your event).
We also do not give your guests a full view of the guest list. This is a privacy issue between you and each guest and while it may seem helpful upfront, it can bring some drama with it that no couple needs. The site also is not going to give you a true total of accepted RSVPs only or your meal counts. You will need to export the list and sort it in your Excel document for these details – again, this is coming in a future update.
In the past some of our members have chosen to link a third party RSVP system to their website. This is still an option if you want something more robust, but we really hope with the new secure RSVP options you find that this system is all you will need for your event.
I am still having this issue in October of 2019. My guests on my end I can see, but when they type their names in (or I do as them) they don't exist or look like they are not invited.
I had a spreadsheet for my guest list with all their addresses. I uploaded the spreadsheet to theknot.com for the RSVP section. I had each person as a single even if they were a couple or family. With the intent that if they have the same address they would RSVP as a family/couple. Now looking at the RSVP list even though it combined them into one house hold it only shows them as 1 guest. Thus my guest count would be off.. how is an easy way to fix it without doing each one manually??
Bryan Fahey commented
My issue is that my fiancees phone freezes whenever she logs into the app with my account. I have an android and she has a iphone.
I am having the same issue as Anonymou. @theknot -- how we we categorize guests as Single, Couple, or Household?
After importing the guest list as instructed, it appears the website by default categorizes the guest as a household vs manually entering a guest and having the option to categorize as Single, Couple or House Hold withe default 3 RSVP's and option to add more. Im having a hard time being able to categorize each guest as Single, Couple or Household so that when they come to the site to RSVP, they will be limited to what I assigned for the head count. Please clarify instructions. Thanks
Haidy Henes commented
When I export the guest list, it shows that some guests are under "Not on event guest list". I am not sure why. Also, these names are duplicated and it reflects on the total number of guests invites. This is very confusing. Please advise.