Have "Accept" or "Decline" rather than a checkmark or an X.
Customizable would be ideal, but I'm afraid that the X and checkmark options might be confusing. I'd like it to say "Accepts with Pleasure" or "Declines with Regret" or something along those lines.
Hi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
Your Customer Experience Team
What do the check mark and x stand for on the rsvp site?
Confused Bride commented
Agreed. Why the highlighted and gray check and X it is crazy confusing and not fair to my guests. This is making me not want to use the Knot for my wedding website
I totally agree!! I ended up on this page because I googled this exact issue with "The Knot". I am trying to RSVP and don't understand if the "X" means "NO". On other check boxes the "X" can mean yes. Poor design! Clarity is more important than cool.
well at least clear up[ the confusion idiots. Is Check a clarification of the guest or is it an accept. Is X a decline ??
The most confusing RSVP experience I've had to date. I hope marking the X button was a decline because that's what I was trying to do.
Rachael M. commented
I don't like when I try and filter by accepted, no response, or declined, it only bolds those individuals. There should be a filter where those names / households go away, not just unbolded, if they're not under that feature.
I have to export my guest list to excel, which is a pain when you're down to the wire and some attendance is changed.
Also - same thing with searching for individuals. The other names should go away as I type a name that's not theirs. If I wanted to scroll and find a person, I would've just done that and not tried the search bar.
PLEASE CHANGE THE RSVP BUTTONS! Accepts with Pleasure or simply Accepts, Declines with Regrets or simply Declines. What you have is terrible! Yes, we want technology, but this is cold and confusing. Ridiculous!
your RSVP buttons are terribly confusing. you should really make it a lot easier to understand. why can't you just have one button that says "yes, i will attend," and another that says, "no, i will not attend?" now your weird buttons have created an awkward situation.
You just merged two issues that are not the same. Your web team needs a serious overhaul. I hope you figure it out, but I’m seriously never recommending the Knot to anyone. Usability should be your first priority and things have been broken for way too long.
PLEASE change this ASAP! So confusing!
I agree with all these comments! As an invited guest it was very confusing rsvping. I checked our names then on the next screen it didn't give an option of accepts or declines??? I had to arrow back & still not sure it couple will think we are attending or not. Very confusing & seems like a very easy fix that you need to get on.
I want to filter out guests based on somehthing specific like accepted or declined, rsvp sent or not, or just simply search for their name. There is a search bar but all it does is highlight the guests that fit the search, and I still have to scroll down to find them. Its been a real pain dealing with the Guest lists
Please change this!! Any normal rsvp request would have some variation of "accept" and "decline". (It would be even nicer to be able to customize our own wording to add a little personality to the rsvps.) The check mark and the X are so confusing, and I know everyone is going to have trouble with it. Already dreading the many calls and texts will get from people doing it wrong!
Unfortunately, Guests are accidentally accepting the invitation with this feature. For many, the checkmark appears to be a name selection tool. The guest's name will appear, and the guests check their name to continue without realizing they have actually accepted the invitation
Matt Free commented
This is sad. Your guest list is completely broken and has been for months. The guest list manager has the second highest number of issues and is a very crucial part of wedding planning. It works on mobile, that's great. but 215 votes on this issue since June and it's still broken?
This really should be one of the top priorities - so much hassle for something so simple. Moving all of our guests to a spreadsheet and manually tracking moving forward because theknot obviously shows no interest in fixing whats broken on their site currently.
not recommending theknot to anyone again.
This was a very helpful feature that got removed! It still works on the iOS app side, but it should be able to work on the full site version.
Kendall Thorn commented
Searching for guest and having it just highlight on a list of 200 people is absolutely awful. I'm writing thank you cards right now, and I can't find the person to see if they attended or sent a gift. The system changed the night before my wedding and it was extremely inconvenient as we couldn't print out a list of guests without it being extremely clunky. At this point I wouldn't recommend the knot to couples because the search feature has been rendered useless.
Lizzy H commented
Totally agree. The search function does not work. If I search for "Pat", my list doesn't cull down to names that contain "Pat". I have to manually scroll through the entire list to see the letters "Pat" highlighted in the names that contain them. It's pointless. Also agree that it's irritating that the list can't be sorted alphabetically OR by who has accepted/declined.
Bailey Kaupang commented
I'm concerned regarding the 'functionality' of your Guest List, or lack thereof.
- There is a search field, but you cannot search.
- There are arrows under NAME as if you can sort alphabetically, but you cannot.
These are fairly basic functions that I'm surprised to see have not been resolved. I've seen mentions of this issue back to 2016 - tickets marked as "Closed" - but still the same issue.
Please consider fixing some of the most basic features on your site, until they are fixed I will be recommending competitors sites to friends who are needing such a tool.
I have tried: Chrome, Firefox, and Internet Explorer. I have cleared temporary internet files such as cache and cookies, I tried an incognito window, I have tried it on my desktop and on my phone, and I've even done some basic troubleshooting in the console with no error messages being returned.
I also was very confused about the check mark. I thought the check mark meant "is this you"? I did not realize I was RSVPing yes when I clicked that. I also would want "accept" or "decline" or "yes" or "no". And I am a fairly computer savvy millennial.