RSVP - Use of Cache/Cookie Data - User Experience Improvement Required
If guests are trying to RSVP and using a shared computer, the RSVP registers the first attendee. When the second attendee attempts to RSVP, the option is not available because the browser seems to recognise, from the cookies, that the guest has already RSVP'd.
Easy to reproduce in testing; would recommend reviewing and adjusting the settings to not look at cookies/cache, or provide an option to 'RSVP as another guest' etc.
Hi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
Your Customer Experience Team
lewis hamilton commented
Cookies can also cause problems when websites get updated (they may store old information that's not helpful any longer) or get corrupted by data being accidentally written into it in the wrong format. If you are experiencing issues using a website after an update, clearing your cookies could help fix the problem.