The Knot All-In-One Wedding Planner - Forum

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  1. Website changes to Guest List Manager -

    The new change of ONLY being able to see the guest list by household and NOT being able to organize it by a guest's RSVP is VERY frustrating and limiting to the usability of the manager.

    It's also VERY unappreciated that this change came unannounced. I am getting married in less than two weeks, and having this change implemented at this point in time is very frustrating. Yes, I was able to export my contact list, but it also means that I'll be that much less likely to use The Knot from here on forth.

    87 votes
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      19 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

      As you have seen, we did recently make some updates to our Guest List Manager/RSVP functions. You are able to view your individual RSVP’s or you can expand each Household list to view individual guests RSVP. The option to sort is temporarily removed as our Tech team continues their updating and making additional enhancements. These improved features should be available within the next month on your account.

      So sorry this is causing any inconvenience right now. In the meantime, we do suggest exporting your guest list into Excel and you will be able to sort your list accordingly.

      We apologize for any inconvenience with this update. We continue to try and make sure you have a great product so you can plan your event and sometimes the growing pains are just that – a bit of a pain. We are excited for the feature enhancements that are coming…

    • On the desktop version VS Mobile App

      For some reason I cant add my guests to groups on the desktop its only available through the mobile version. Also, on the mobile I have to input everyone all over? seems silly

      6 votes
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        0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

        Right now, this is how the system is set up. Our mobile app is moving forward and testing out different advancements so we know what will work and get that added to desktop in the future. I know it is frustrating, but we appreciate your patience as we make sure our product is working for all couples.

        xoxo,
        Keri

      • Household management

        Making the guest list manager import change has absolutely made the feature useless. It is a MASSIVE exercise in repetitive stress injury (Google it) having to manually go into each contact and add their head of household. You use to be able to do it in the import feature and the new Excel webpage does not allow you to do it (why?). Yet the export (in Excel format) has the data in it. Massively inconsistent.

        Add back the feature to allow "advanced" users to use a CSV file to import their guest list manager. It really is not rocket science.

        32 votes
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          8 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

          I really am sorry for this extra stress and inconvenience. Our Guest List Team does know this is a gap in our features offered and we are working on getting a fresh look at the Guest List and the import process just after the first of the year. I am happy to help you get these assigned if you want to send me your list – again, I do understand this is a major inconvenience.

          Thank you for taking time to send your feedback. It will help as we press forward to making this part of our experience even better.

          xoxo,
          Keri

          keri@theknot.com

        • The guest list manager should have more options to export guest list.

          It should give options like download list by party, name, gender, etc. Right now when I export it only shows my total list but there are husband/wive that live at the same address so would be sharing an invite. That means I have to go through and manually count the number of households to figure out how many invites I need to order. I think there were options like that on the old version of the website but not the new?

          22 votes
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            9 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

            We truly appreciate all the feedback we have been getting on the new Guest List Manager. We know that the old manager had a few more features and we are continuing to work on improving the GLM and the RSVP features on our new site builder. Your feedback is being considered and we truly hope you see some improvements in the next few weeks/months to come. If you have a specific question that we can help you with now, please email our team at help@theknot.com. We are happy to look at your specific account and see if we can help at all.

            Thanks everyone – for your patience and understanding.
            Keri

          • Guest list manager update is not so great

            I lost about ten guests in the import- so I had to print out the old one and go through one by one to find out who I'm missing. This would be easier if guests were organized in the same format as the old list. I'll probably just switch to Excel from here on out. Not impressed.

            2 votes
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              0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

              We truly appreciate all the feedback we have been getting on the new Guest List Manager. We know that the old manager had a few more features and we are continuing to work on improving the GLM and the RSVP features on our new site builder. Your feedback is being considered and we truly hope you see some improvements in the next few weeks/months to come. If you have a specific question that we can help you with now, please email our team at help@theknot.com. We are happy to look at your specific account and see if we can help at all.

              Thanks everyone – for your patience and understanding.
              Keri

            • I'd like to be able to seperate my guests into day guests and evening guests

              It would be good to be able to see who has confirmed for the day or evening, rather than seeing them altogether.

              7 votes
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                planned  ·  0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →
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