If you are having issues, please follow the steps below:
- Clear your browser cookies and cache, then try to log in again.
- Confirm that you are using an updated version of FireFox or Chrome as your browser, then try to log in again.
- Reset your password: visit your Account Settings page to enter a new password and Save Changes. Try to log in again with your new password.
- Email address associated with your account on The Knot
- Wedding Website url
- Browser and device information
- Explanation of the experience you are having