Mitzi Thorpe

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  1. 109 votes
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    Hi and thank you so much for contacting us!

    We’re sorry that you’re having a bad experience with the new site and the transition of the Favorites tool. We plan to bring back the ability to create and manage your own boards.

    For right now, you’ll only be able to manage from the one “Things I love” board. We can help to delete your old boards though, if you’d like. Please let us know if this is something you’d like to proceed with.

    We appreciate your patience while we make these improvements.


    Mitzi Thorpe commented  · 

    I'm unable to remove vendors that I've marked as "Favorite". For example, I have the Breakers West Country Club in West Palm Beach, FL marked as a "Favorite", when I click on the picture IE attempts to take me to their website but there's an error "This page can’t be displayed".

    Then I search for the vendor under "Reception Venues" & when I find what I'm looking for the "Favorited" option is not highlighted so I do not have the option to un-favorite & remove it from my board. This is not the only vendor... I can't remove Eden Roc (Miami), The Biltmore Hotel (Coral Gables), W Miami, The Cruz Building (Miami)...

    As others have reported, this is time consuming & frustrating trying to remove these 1 by 1.

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