AdminKrista (Customer Experience Specialist, The Knot)

My feedback

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    AdminKrista (Customer Experience Specialist, The Knot) shared this idea  · 
  2. 570 votes
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    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO

    AdminKrista (Customer Experience Specialist, The Knot) commented  · 

    Hi and thanks for sending in your feedback!

    We are definitely considering this for our future product road map, we’re just not quite there with building it yet. We will keep you updated here as we make progress on this collaborative feature.

    Thanks for your patience!
    Krista

  3. 1,572 votes
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    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Meuy

    AdminKrista (Customer Experience Specialist, The Knot) commented  · 

    I'd like to attach a PDF to my wedding website.

  4. 109 votes
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    Hi and thank you so much for contacting us!

    We’re sorry that you’re having a bad experience with the new site and the transition of the Favorites tool. We plan to bring back the ability to create and manage your own boards.

    For right now, you’ll only be able to manage from the one “Things I love” board. We can help to delete your old boards though, if you’d like. Please let us know if this is something you’d like to proceed with.

    We appreciate your patience while we make these improvements.

    Thanks,
    Katie

    AdminKrista (Customer Experience Specialist, The Knot) commented  · 

    If you are able to unclude the heart or are having issues removing old favorites, we can help by manually updating your favorites.

    Hi Emily! Are there specific favorites you would like removed?

    Thanks so much!

    Krista

  5. 10 votes
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    planned  ·  Krista P. responded

    Thanks for the feedback on boards! We will definitely be adding this feature in the future.

    Krista

    AdminKrista (Customer Experience Specialist, The Knot) commented  · 

    Please make it possible to share the favorites boards.

  6. 14 votes
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    Hi and thank you so much for sending your feedback on The Knot Beta vendor photo experience!

    We are constantly working on improving The Knot Beta and plan to make improvements to the vendor photo viewing experience.

    Please send along any ideas you have for viewing multiple photos at a time – do you have a favorite format or website that displays photos in a way that you think we should consider?

    Thanks again!

    Krista

    AdminKrista (Customer Experience Specialist, The Knot) commented  · 

    Hi and thank you so much for sending your feedback on The Knot Beta vendor photo experience!

    We are constantly working on improving The Knot Beta and plan to make improvements to the vendor photo viewing experience.

    Please send along any ideas you have for viewing multiple photos at a time – do you have a favorite format or website that displays photos in a way that you think we should consider?

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