ben.root

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      under review  ·  Krista P. responded

      Hi and thanks so much for writing in! This is great feedback. We’ve heard similar feedback from others. Moving forward we are thinking about designing collaborative account for our couples.

      Thanks again!

      Krista

      ben.root supported this idea  · 
      ben.root commented  · 

      Wow, this IS the problem. I've spent the last 3 days trying to log into my own wedding planning site. I figured that I'd lost my password, but I'm not getting any of the "reset your password" emails that supposedly the Knot is sending me. Now I realize that I must have created our web page by logging in as my fiance, to start with (she set up the account). Why doesn't it tell me that I don't have an account when I put in my email address? Why dont they have tech support that I can contact?. I have to log in as my future wife to edit our "mutual" wedding web page? duh! ******* idiotic.

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