Eric

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  1. 32 votes
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    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

    Eric commented  · 

    https://help.theknot.com/forums/263843-the-knot-all-in-one-wedding-planner-forum/suggestions/18886069-make-theknot-com-https-compliant

    What Kyle said - if this is not resolved we'll need to go a different route on our wedding website. We cannot reasonably ask our guests to RSVP without a secure connection. It's somewhat absurd that you're charging as much as you do for a custom URL and then not providing a secure link.

    Not only does the https:// without www not work, but the https:// with www throws a warning message. This is DNS 101 and needs to be resolved immediately.

    Eric supported this idea  · 
  2. 30 votes
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    Eric commented  · 

    Our custom website domain is not compliant and this is a serious problem. We cannot reasonably ask people to RSVP on the site without it being secure, and it is throwing a warning message if someone tries to go to the https version (some browsers will force https first).

    If this is not resolved, we'll need a refund on the domain and will have to move our site elsewhere.

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