Liz

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    Liz commented  · 

    I have the RSVP option without typing in the full guest list for our
    wedding webaite. Several of our guests have run into some confusion when
    trying to register with common last names. When a guest types in a first
    or last name that matches a previous RSVP they are prompted to select if
    the previous entries are theirs or if they want to be added to the list.
    So far so good. However, upon selecting the "add me to the list" button
    they are then directed to a screen that asks if any additional people are
    in their party, but the name previously entered is not added to the list.
    In short, the person needs to enter their name twice. This confusion had
    lead to several people thinking they have RSVP that have not. As we have
    invited over 70 family members that share last names this is a big
    problem. Could you add further instructions on the RSVP prompts to clarify
    this, or update the website to pull through the name originally typed in?

    Please let me know what you can do to fix this problem.

    Accurate guest counts are vital for ordering the reception food and
    table/chairs set up so this is a critical error and I appreciate your help.

    Liz supported this idea  · 

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