372 votesKate supported this idea ·Kate commented
I am so frustrated that I decided to use the Knot for my wedding website! Your builder is incredibly hard to use and does not allow for enough customization.
It is glitchy and bad. I can't change my wedding event location to the correct location because it's stuck on something it auto-filled. I can't direct people to our site until this is fixed, and customer service has provided no estimate for when that will happen.
I can't select the correct frame for my cover photo. If I try to use the selector tool, it just zooms in on about 5 pixels of the photo, so I'm just stuck using whatever it auto-selects when you upload.
I hate that you can't control where the text shows up on a cover photo. Based on the engagement photos we have to work with, I'm stuck with text covering someone's face or someone else not visible in mobile view.
If you're unable to customize a single thing about they layout, you need more templates available.
All in all, this is the most frustrating and poorly functioning website builder I've ever used. It is not adequate for anyone with even a tiny bit of web/blog experience, and it's not intuitive for anyone without experience. DO BETTER!