Douglas Campbell

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  1. 385 votes
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    Douglas Campbell commented  · 

    I got a reply (eventually) from the customer services desk on this - took about a week and doesn't really work. They suggest a fix as follows:

    "We apologize for the issues you're having while entering your event locations on your wedding website. Our Tech team is aware of the glitch that is preventing these details from being saved, and are diligently working on a fix. We are hopeful that the issue will be resolved soon.

    In the meantime, we have a temporary work-around that should allow you to enter your addresses manually while we wait for the permanent fix. We understand this is especially important if your event is coming soon. Instead of entering your event locations in the dedicated address fields, we encourage you to enter the address details manually in the "Event Description" note field. This will also allow you to add any other specific details as well.

    Once the glitch with the event locations has been resolved, you'll be able to enter the addresses in the address fields as intended.

    We appreciate your patience! Please let us know if we can assist with this process, or if you have any additional questions."

    Douglas Campbell supported this idea  · 
  2. 13 votes
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    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Meuy

    Douglas Campbell supported this idea  · 
  3. 55 votes
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    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Meuy

    Douglas Campbell supported this idea  · 

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