jessadam2010

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    under review  ·  Meuy responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

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    jessadam2010 commented  · 

    Okay y'all. I got tired of the lack of communication and went to Twitter (because of course you can get a better response there than here.. *insert eye roll*)

    I DM'd The Knot Support and asked when this feature would be working.. they responded: "Currently, our Wish List sorting option is not functioning on our wedding website registry page. Our Tech team is aware of the issue and is working on registry platform updates for the future. We anticipate the launch of these updates to be sometime this summer.

    As a work around to the issue, I am happy to remove the individual registry items from your Wish List section, and provide links to your retail registries in the Gift Provider section at the top of your registry page. This will move your Cash Funds and any items added by using the browser button, to the top of your Wish List.

    We apologize for the inconvenience, and hope you and your guests will still find the display of your registry items useful in the meantime."

    So basically they are lumping this fix into a bunch of other **** they are doing and it's changing sometime this summer.

    If you aren't too early into the planning process I HIGHLY RECOMMEND going somewhere else than the The Knot for your website needs. Given the changes coming 'sometime this summer' I can bet there will be even more issues. It's too late for me as my wedding is in July... but if you can, get out now!

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    jessadam2010 commented  · 

    It's been almost 3 weeks since this has been responded to by the Knot. Is this going to be fixed any time soon?

    Also... I really hate the generic 'we'll take this into consideration..' response. This is something you have promoted on your website as an option for registry sorting, not something someone suggested.

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