The Knot All-In-One Wedding Planner - Forum

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  1. Update to Guest List Manager is lacking

    1) when you search a name in the search box, the whole family should show up not just one person

    2) there should be an option to hide columns you are not using, it is very annoying to scroll horizontally for a column you are using more often like "notes". I don't need party of info or contact info to be the 2nd and 3rd column when i am not even using it

    3) There is no place to mark "invite sent" anymore

    4 votes
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    0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminKeri (Sr. Mgr, Customer Experience, The Knot) responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  2. Registry Store Column vs Rows

    List the stores in registries horizontally in a 4 column system to show more of the stores. That way they can stack up as many rows needed but still more than two stores are shown. No one is clicking see more. Your are doing a disservice to your clientele and partnering stores.

    10 votes
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    2 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminKeri (Sr. Mgr, Customer Experience, The Knot) responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!

    XOXO,
    Your Customer Experience Team

  3. RSVP - Use of Cache/Cookie Data - User Experience Improvement Required

    RSVP functionality.

    If guests are trying to RSVP and using a shared computer, the RSVP registers the first attendee. When the second attendee attempts to RSVP, the option is not available because the browser seems to recognise, from the cookies, that the guest has already RSVP'd.

    Easy to reproduce in testing; would recommend reviewing and adjusting the settings to not look at cookies/cache, or provide an option to 'RSVP as another guest' etc.

    1 vote
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminKeri (Sr. Mgr, Customer Experience, The Knot) responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  4. Photo Albums

    PLEASE bring back photo albums instead of everything having to be in one album.

    33 votes
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    6 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminKeri (Sr. Mgr, Customer Experience, The Knot) responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  5. BRING BACK Drop Downs Under Sections

    PLEASE Bring back the drop downs menu on the wedding website.

    Where it could list Registry then drop downs be Pottery Barn, Bed Bath and Beyond, ETC.

    This used to be a feature and I have no Idea why it was taken away. I like different sections all being able to be under one header...

    36 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminKeri (Sr. Mgr, Customer Experience, The Knot) responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  6. Registry Not Sorting In The Order You Choose

    Registry states you can drag and drop the tiles in the order you wish when selecting the custom feature. This does not work. When I drag something it just goes back to where it originally was.I then previewed my registry as a view and it says it is in the order of "couples fav" ... this is not listed in our favorite order, won't allow us to even arrange the order ...

    I then tried to have viewers just see the price high to low when they first go on my registry page and this does not work either. It…

    259 votes
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    72 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  7. Can we have the option to edit (remove) the time after we entered it in?

    My fiance unknowingly added the times for our ceremony and reception when I didn't want to include that in our website yet. We are about to send our save the dates and all I want to provide to guests is the date and location of our ceremony/reception. No granular details yet until we send out the invitations. However, there is no option to deselect a time. I can only change it.

    19 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  8. Add Text Alignment to Wedding Websites

    Currently, most of our Wedding Website designs are not offering the ability to align text in a custom fashion. We would love to hear from our Couples that are designing their sites about this feature. Let us know if you enjoy having the alignment decided for you or if you still see a need for us to allow this customization. We need your feedback.

    Thank you for taking time to give your feedback.
    Customer Service

    180 votes
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    86 comments  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminKeri (Sr. Mgr, Customer Experience, The Knot) responded

    Hello!

    Thank you for checking in. Unfortunately we do not have an update yet for this idea yet. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will continue to keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  9. International App

    I’m in New Zealand and I love the website, but I wish the app was available here!! The mobile site just isn’t the same.

    88 votes
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    9 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →

  10. Guest List Manager Personal Notes

    Allow the RSVP Personal notes on the website. It's frustrating to only get them via email and very hard to track. Especially since only I have my email linked and not the groom. I almost missed them because I thought these were only notification emails not knowing they were the only place I would see the notes.

    33 votes
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    4 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  11. Personalize the address collector

    I wish we could personalize the address collector like you can do on minted.com

    8 votes
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    1 comment  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  12. Canadian Accounts

    My fiancé and I already live together so the main thing we need help with is money for our honeymoon. We set up a cash fund on TheKnot but unfortunately we cannot route the funds since we live in Canada. Just wondering if and/or when routing Canadian accounts will become an option!!

    16 votes
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    1 comment  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi there!

    Thank you for reaching out about The Knot Cash Fund. This is still a very new addition to The Knot and we are excited so many couples are looking at using this for their cash registry solution.

    Right now, the Cash Fund is limited to being linked to a physical stateside Bank accounts both for the couple and for the guest. This means that a US account is required to set up the fund and a US issued credit card will need to be used to make a gift for a couple.

    We are hearing from a few couples and guests that are other places in the world and would love to know when this might open up to their countries and banks. For now, the US banks will be required, but we are definitely looking at an international option and keeping track of where these requests are…

  13. Is there a way to have multiple emails for a household? While they may share a mailing address most do not share an email address.

    Allow users to create individual contacts then merge in to a household. Currently households only allow one email address. While they may share a mailing address they do not share email addresses.

    17 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!

  14. Links to Events to RSVP?

    I'd love to send a private link to the people just in the rehearsal dinner for them to RSVP to. I don't want to leave it open to everyone...

    Is this possible?

    21 votes
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    1 comment  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminKeri (Sr. Mgr, Customer Experience, The Knot) responded

    Hello!

    Thank you for checking in. Unfortunately we do not have an update yet for this idea yet. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will continue to keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  15. Please provide a check both for Save the Date sent

    You already provide boxes for invitation and thank you card sent, but, not Save the Dates. Since this is a popular item to send, it seems like you would offer that. I had to track my Save the Dates on a spreadsheet rather than the app.

    15 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  16. Have "Accept" or "Decline" rather than a checkmark or an X.

    Customizable would be ideal, but I'm afraid that the X and checkmark options might be confusing. I'd like it to say "Accepts with Pleasure" or "Declines with Regret" or something along those lines.

    272 votes
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    61 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  17. Android Only - Registry Admin Features Not Working

    We're sorry for the issues you're having while managing your registries through our app on Android devices. Our Tech team is in the process of making some changes to our system, which has resulted in a temporary error affecting how you view and manage your registries. The good news is that this is only affecting your view on the app, but not your guests view of your pages.

    While we work to resolve this issue, here are some important details that you should know...


    1. Don't worry! Your registries have not been removed from your account. When you preview your wedding…

    0 votes
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    under review  ·  0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →

  18. Ability to sort Newlywed fund

    The gifts in our Newlywed Fund are sorted randomly (or at least there's no clear, discernible order). This means that, when I see a new gift was given, I have to scroll through all the other ones and try to pick it out so that we can make sure we thank everyone appropriately.

    The Fund should be able to be sorted based on the gift, the date given, and or the giver's name.

    8 votes
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    0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team
    Meuy

  19. Please make custom website urls HTTPS COMPLIANT

    The last post about this is from 2017 and the follow-up comments in the last 2 years have not been responded to. Please make the custom URLs HTTPS! We have paid extra to customize the URL and it literally costs nothing to add HTTPS. (I added it to my personal work website for free!)

    Please advise!

    83 votes
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    22 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  20. Registry- gift received on mobile app

    I would like the moble app to be able to show you who sent money to your newly wed fun. Right now you really need to sign into the website to see this information.

    Thanks

    2 votes
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    0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for contacting us!

    We have heard similar feedback from other couples. We do plan to add this option in the future.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Meuy

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