The Knot All-In-One Wedding Planner - Forum
Have an idea? Please explain your idea below so that we can make updates based on your feedback!
Having a technical issue? (i.e. I can’t log in to my account, my wedding website isn’t loading) Visit our knowledge base for answers to FAQs. You can also email us at help@theknot.com or you can reach our virtual call center at (877)-843-5668 and we’ll get back to you as soon as we can.
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The know
I was wondering how some of the ladies have free the knot gifts.. how do i get them :)
1 vote -
Make it so guests don't have to enter phone or email after RSVP
After a guest RSVPs online can you make it so they don't have to enter a phone number or email? It seems like spam and is concerning my guests.
1 vote -
Please change the Guest back to when you click on 'declined' 'accepted' or 'no response' it only shows that category not just highlights
Honestly this new way is terrible and I'm going to miss someone who has declined or not RSVPs.
40 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
Provide separate RSVP titles for other event RSVP. Other event RSVPs should not state Wedding above the form.
When clicking an RSVP button for “other event” (whatever it may be) the new page should state the tile of the evnt and not Wedding. Also there should be a way to collect, contacts into other events and not just Wedding. It’s confusing for all guests.
6 votes -
Make it easier to find save or hearted items
I can’t find my hearted dresses anywhere, which makes it so difficult and extremely time consuming to have to look for my dresses and save them to a different website.
1 vote -
Guest List Contact Information
First - LOVE this feature!!!
A couple of things:
1. It would be great if the guest we sent the link to can add their family member as well.
2. The app is able to categorize the contact information but the website cannot which is strange to me.
3. Can we send save the date?
4. Does the wedding invites have an option for them to add the name of their guests?Thank you so much for making my life so much easier :)
0 votes -
Bed Bath & Beyond is not updating
Hi there!
We’re sorry for the issues you’re having with your Bed Bath & Beyond registry. Our Tech team is aware of this issue, and they are currently working with the retailer to get it fixed as quickly as possible. We will reach out to you once we get the all clear from our Tech team. We apologize for the inconvenience, and appreciate your patience.
Please email us at Help@theknot.com if you have any additional questions or issues regarding your account.
XOXO
Your Customer Experience Team0 votes -
WEDDING PARTY OPTIONS
It would be very nice if for the wedding party I could write, or chose an option of officiant and most importantly a "Broom bearer". The African American culture commonly "Jumps the Broom" we have a bearer for this but our nephew can't be properly recognized for it. He's six so he's up in arms that his cousin is a ring bearer but we can't find a way to put him on the site as well. Please add those two things.
5 votes -
Android Only - Registry Admin Features Not Working
We're sorry for the issues you're having while managing your registries through our app on Android devices. Our Tech team is in the process of making some changes to our system, which has resulted in a temporary error affecting how you view and manage your registries. The good news is that this is only affecting your view on the app, but not your guests view of your pages.
While we work to resolve this issue, here are some important details that you should know...1. Don't worry! Your registries have not been removed from your account. When you preview your…
0 votes -
Ability to sort Newlywed fund
The gifts in our Newlywed Fund are sorted randomly (or at least there's no clear, discernible order). This means that, when I see a new gift was given, I have to scroll through all the other ones and try to pick it out so that we can make sure we thank everyone appropriately.
The Fund should be able to be sorted based on the gift, the date given, and or the giver's name.
7 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team
Meuy -
Guest List | Household splitting into individuals
Thank you for reaching out to us. We are currently experiencing some issues with our household splitting into individuals after our latest App update. Our Tech team is working urgently to find a resolution. We appreciate your patience and understanding.
For now, I would recommend updating your guest list from a desktop, until we see a fix on the App.
Once the issue is resolved, we will notify you via email.
XOXO
Your Customer Experience Team7 votes -
Online RSVP Issue
Hi there!
Thank you so much for checking in.
We are in the process of making some new enhancements to our RSVP & Guest List Manager. We are aware there are a few kinks to work out as this rolls out by the end of April. In the meantime, we appreciate your patience while we work through these changes. We definitely appreciate any feedback that we can pass along to our product team. I do apologize for any inconvenience and hope to have updates very soon!
If you don't mind, please help us track down the root cause of this…
362 votes -
Wedding Website URL Expiration
There are some nice wedding website URLs using my fiancé's last name, Brown, but unfortunately, many are taken. More frustrating is the fact that many of the funny/cute ones are attached to weddings that were 1200 days ago.
I think it would be nice if they could be used by other couples in the future.
Thank you5 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
Provide the ability to respond to guest book comments on the website, not through a personal email.
I would like to reply with a note to the people that post on the wedding guestbook, NOT via email. Some of them might be asking questions and sending best wishes, and instead of replying through email, it would be nice to reply right there, so other guests that might be having the same questions, can ready through.
11 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
I need to remove my name from your registry. The marriage is over. How can I get that done?
Its not an idea, i just want to be removed from your web site
1 vote -
How can I make it so the "Honeymoon Fund" shows up at the top of my registry list for guests. I'm worried people won't see it!
How can I make it so the "Honeymoon Fund" shows up at the top of my registry list for guests. I'm worried people won't see it!
It does show up at the top on my end of the site, but when I view the "guest" or front-facing version of the site, it shows up at the bottom.
I think it makes more sense to have it at the top, as it's displayed on the back-end version for me.
20 votes -
Please provide a space or a section to free text in the registry section
I was wondering if there is a place to write on the registry page? My fiancé and I are currently in different states and will be moving around the time of the wedding (housing still in the works with the move) and we don't particularly want to do any item-based registries and want to explain that to our guests. Yes, I know there is the newly wed fund, but there will always be people that want to give physical and to them, sentimental things. Is there somewhere I can place a note to explain our situation and how
A. We…11 votes -
Add a section for cultural brides
Please add a section by state for cultural brides. It's very difficult to find vendors who understand unique cultures, and there is a couple in Dallas who own a video/photography company who have scammed many Eritrean and Ethiopian brides internationally. Their reviews on The Knot do not match the experience of most of the brides I know. It's been a huge disservice to the brides and their families. Most brides fear speaking up because they do not release their video or pictures by the date stated on their contract. References are normally word of mouth, but with products that take…
4 votes -
Please make custom website urls HTTPS COMPLIANT
The last post about this is from 2017 and the follow-up comments in the last 2 years have not been responded to. Please make the custom URLs HTTPS! We have paid extra to customize the URL and it literally costs nothing to add HTTPS. (I added it to my personal work website for free!)
Please advise!
27 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
Please make the convesation section for messaging guests also. There is no way to send a message to all guests after the invite has been sen
Add the feature to send a message to all guests after the invites have been sent.
9 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Meuy
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