The Knot All-In-One Wedding Planner - Forum

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  1. International App

    I’m in New Zealand and I love the website, but I wish the app was available here!! The mobile site just isn’t the same.

    1 vote
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    0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  2. Wedding Website glitches

    How hard is it for the knot to put some kind of notice or warning out that they are doing major overhaul on their wedding website application which is causing problems??? Or instead of "Oops page cannot be found" try to fix that situation first! There is no way brides and grooms can get all the essential information out to their guests if invitations have already been sent out.

    Do better with communicating to your users!!!!!!

    Now I think I need to make a back up wedding website seeing as they can't even give a suggested timeline for all of…

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Unreliable wedding website

    My wedding invites are OUT AND GUESTS CANT ACCESS MY WEBSITE!! Says oops page cannot be found since WEDNESDAY OR THURSDAY!!!

    This is very upsetting.

    15 votes
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    2 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  4. Wedding Website "Page Not Found"

    We JUST sent out our Save the Dates and we're already getting feedback from guests that they can't access our site! I tried to view it myself and I can't access it either. I saw so many posts in forums warning against using The Knot for their wedding website and I am beyond disappointed that they were right.

    18 votes
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    3 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  5. Guest cannot access my wedding website erroe

    My guest gets a " Oops! We're having trouble finding that page" error whenever they try to access my website. Its soo close to my wedding and this cannot be happening now.

    Please fix it.

    31 votes
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    6 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  6. To have a page on your website that accepts months and years to facilitate the finding of the couples RSVP instructions......

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    1 vote
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    0 comments  ·  Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Website search not working

    I am currently using The Knot as my personal wedding website platform, and I also have friends using the Knot as their website platform as well. When I try to search their website, I can find their names and click on the website link, but it says "This site can't be reached." I have tried multiple browsers, but none of the website links are working. I don't want the same thing to happen if my guests try to visit this site, and I was wondering if there is something I could tell them to resolve the issue?

    6 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Update the list of wedding dresses

    After searching for months, I finally found THE dress on your website. It's part of the Wilderly Bride collection, specifically the Jade. Imagine my heartbreak when I click the link to the vendor website and it's a dress they no longer make. Someone really needs to clean up the website and remove discontinued dresses. I can't think of the last time I was this disappointed.

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Guest List Manager Personal Notes

    Allow the RSVP Personal notes on the website. It's frustrating to only get them via email and very hard to track. Especially since only I have my email linked and not the groom. I almost missed them because I thought these were only notification emails not knowing they were the only place I would see the notes.

    9 votes
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    0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  15. Website Admin Features. Fixes still pending

    We are very sorry that our website and guest list features are not all working at 100% right now. We know that many of you have had different issues arise in your account over the past few months, and you continue to be patient with us as we work through each item and our Tech team is able to find a long term solution that will provide a better experience for you and your guests.

    These issues are mainly a result of a database transition that, when completed, will make our products more stable and easier to use. We recognize…

    336 votes
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    109 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Personalize the address collector

    I wish we could personalize the address collector like you can do on minted.com

    7 votes
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    0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  17. Canadian Accounts

    My fiancé and I already live together so the main thing we need help with is money for our honeymoon. We set up a cash fund on TheKnot but unfortunately we cannot route the funds since we live in Canada. Just wondering if and/or when routing Canadian accounts will become an option!!

    6 votes
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    1 comment  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there!

    Thank you for reaching out about The Knot Cash Fund. This is still a very new addition to The Knot and we are excited so many couples are looking at using this for their cash registry solution.

    Right now, the Cash Fund is limited to being linked to a physical stateside Bank accounts both for the couple and for the guest. This means that a US account is required to set up the fund and a US issued credit card will need to be used to make a gift for a couple.

    We are hearing from a few couples and guests that are other places in the world and would love to know when this might open up to their countries and banks. For now, the US banks will be required, but we are definitely looking at an international option and keeping track of where these requests are…

  18. Is there a way to have multiple emails for a household? While they may share a mailing address most do not share an email address.

    Allow users to create individual contacts then merge in to a household. Currently households only allow one email address. While they may share a mailing address they do not share email addresses.

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!

  19. Notify when something has been purchased from the registry

    Notifications! TheKnot should notify (via email or other alert) when something has been purchased from your registry, especially if it's a one-off item that was added using the "Add to The Knot" button

    8 votes
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    0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  20. Links to Events to RSVP?

    I'd love to send a private link to the people just in the rehearsal dinner for them to RSVP to. I don't want to leave it open to everyone...

    Is this possible?

    14 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
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