The Knot All-In-One Wedding Planner - Forum
Have an idea? Please explain your idea below so that we can make updates based on your feedback!
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Cooper Stallion Media - Response From The Knot Worldwide
Copper Stallion Media is a videography company that was hired by Justin Montney and Alexis-Athena Wyatt for their wedding. Due to his fiance’s death, Justin Montney has requested that Copper Stallion Media refund to him the money that he paid Copper Stallion Media as a deposit for services for their wedding ceremony. It recently became known to us that the Copper Stallion Media account on The Knot and WeddingWire was created under a false identity. This violates our Terms of Use. As soon as we became aware, we took immediate action and removed Copper Stallion Media from our marketplaces on…
47 votes -
Please bring back 'frozen' headers feature on website
The Knot used to have an amazing wedding website feature, where even if you scrolled to the bottom on the page, the headers for your different website sections would still appear at the top of them page. I do not understand why you removed this feature with your 2020 product release, can you please, please bring this feature back?
This was such a great feature! Please consider bringing this back!
13 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
Guest Book
We have a small wedding and some people may just want to buy something off the registry or leave a nice note of well wishes. It woudl be nice if people could leave the bride and groom a message if they can't attend the wedding.
1 voteHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
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Add a section for a live video to stream wedding
With the virus going on wedding may have to slim the list so on the website have a live link to let guests watch virtually and you don’t have to do it on Facebook live and only guests who were invited can watch.
5 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
Date format flexibility
Hi. I’m Australian. We use a DD/MM/YYYY date format i.e. 17 December 2020 would be 17.12.2020 but the USA would use the format of 12.17.2020.
The USA format would confuse my family and friends. Can the date format on the website be modified to suit the Australian format? Thanks.19 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
Ability to embed video to wedding website
I would love to be able to directly embed our engagement video to the website (similar to the way photos can be uploaded directly, if we could directly upload a video).
I don't want to link to youtube or anything like that as I only want to show the video to people with our website access.
This would be an amazing feature - I know lots of couples have engagement/wedding videos to share!
33 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
It would be great for the couple and their guests to be able to post messages back and forth on a wedding wall. I think the app should have
It would be great for the couple and their guests to be able to post messages back and forth on a wedding wall. I think the app should have a chat function as well as the option for private messages. It’s should be easy to select who the messages go to, everyone, one person, or a selected group.
8 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
Invite Sent check box missing from new guest list manager
Since the update to the new guest list manager, the "invite sent" check box is no longer present.
22 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
Guest Check-in
It would be a good idea or option to allow the Bridal Couple to go digital with guest check-in. If you could somehow make it an option to allow guests to check-in at the event with whomever is at the Reception table and also to make sure that their mailing address is correct or current.
1 voteHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
RSVP Reply by Date
The RSVP location on the website is great! But to keep all the RSVP information in one section may I suggest displaying the RSVP Reply by due date within the RSVP section when the RSVPs are being collected? I found that when my RSVPs were on for collection the due date was not displayed. Even though this information is on the invitation, I feel it would be beneficial to my guests to have this date listed under or above the RSVP button.
Thank you
20 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
The Knot Cash Fund.... great idea, not very well executed.
Instead of having to search through the countless items on the registry, maybe have the icon on the top be a direct link to the pop up? Definitely not easy to find.
11 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
Add a password to the RSVP page only
I do not want to make my whole wedding website private, but I would like to make just the RSVP page private. Currently, even when using the Secure RSVP setting, when the website as a whole is not password protected, anyone in the world can type in "Michael" for example and RSVP for anyone named Michael on the guest list. It would be nice to make the RSVP page only private without having to make the whole website private.
17 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
household
There used to be a place on the guest list manager that showed the number of households to be able to get the number of invitations to send but this has been removed.
It makes it VERY difficult to see how many invitations we need based off of the current view.
19 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
RSVP - Use of Cache/Cookie Data - User Experience Improvement Required
RSVP functionality.
If guests are trying to RSVP and using a shared computer, the RSVP registers the first attendee. When the second attendee attempts to RSVP, the option is not available because the browser seems to recognise, from the cookies, that the guest has already RSVP'd.
Easy to reproduce in testing; would recommend reviewing and adjusting the settings to not look at cookies/cache, or provide an option to 'RSVP as another guest' etc.
5 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
Photo Albums
PLEASE bring back photo albums instead of everything having to be in one album.
61 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
BRING BACK Drop Downs Under Sections
PLEASE Bring back the drop downs menu on the wedding website.
Where it could list Registry then drop downs be Pottery Barn, Bed Bath and Beyond, ETC.
This used to be a feature and I have no Idea why it was taken away. I like different sections all being able to be under one header...
70 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
Registry Not Sorting In The Order You Choose
Registry states you can drag and drop the tiles in the order you wish when selecting the custom feature. This does not work. When I drag something it just goes back to where it originally was.I then previewed my registry as a view and it says it is in the order of "couples fav" ... this is not listed in our favorite order, won't allow us to even arrange the order ...
I then tried to have viewers just see the price high to low when they first go on my registry page and this does not work either. It…
302 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
International App
I’m in New Zealand and I love the website, but I wish the app was available here!! The mobile site just isn’t the same.
91 votes -
Guest List Manager Personal Notes
Allow the RSVP Personal notes on the website. It's frustrating to only get them via email and very hard to track. Especially since only I have my email linked and not the groom. I almost missed them because I thought these were only notification emails not knowing they were the only place I would see the notes.
43 votesHi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
XOXO,
Your Customer Experience Team -
Canadian Accounts
My fiancé and I already live together so the main thing we need help with is money for our honeymoon. We set up a cash fund on TheKnot but unfortunately we cannot route the funds since we live in Canada. Just wondering if and/or when routing Canadian accounts will become an option!!
16 votesHi there!
Thank you for reaching out about The Knot Cash Fund. This is still a very new addition to The Knot and we are excited so many couples are looking at using this for their cash registry solution.
Right now, the Cash Fund is limited to being linked to a physical stateside Bank accounts both for the couple and for the guest. This means that a US account is required to set up the fund and a US issued credit card will need to be used to make a gift for a couple.
We are hearing from a few couples and guests that are other places in the world and would love to know when this might open up to their countries and banks. For now, the US banks will be required, but we are definitely looking at an international option and keeping track of where these requests are…
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