The Knot All-In-One Wedding Planner - Forum

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  1. Equality

    I understand historical a marriage has been between a man and a woman. However times or evolving and I find it very disappointing that The Knot has little to no representation of LGBTQ+ weddings. I ordered the book and everything is labeled as "Bride and Groom". I should have listened to other LGBTQ+ friends who decided to not use your website or book for this reason. You need to be inclusive and consider updating your website and book in order to include all. Its disappointing to say the least.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for getting in touch about this! It is feedback we’ve heard before and have plans to address the language issue.

    We do want to be inclusive and make all of our users happy! We are continually making improvements and really appreciate you taking the time to send your feedback!

    I will be in touch with updates!

    Enjoy your planning!
    XOXO,
    Meuy

  2. App freezes / closes every time I use a filter

    We have heard from a few members that their Planner app continues to freeze and close down any time you use the venue filter feature. We are very sorry that is happening and we are definitely continuing to investigate so we can get a fix pushed out as soon as possible. We will keep you posted in our Forum page as soon as a fix has been released.

    Talk soon,
    Keri

    0 votes
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    planned  ·  1 comment  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  3. Same Gender Marriage

    In addition to what others have said and voted with regards to offering same gender marriages customization, the language and ideas received in emails should reflect the same or be more specific to the users' profile.

    8 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Please include more of the LGBTQ community

    Hello! I love your website/Instagram. It genuinely bothers me that you don't show more LGBTQ marriages, especially trans people. I'm a ******** woman. I want to see more inspiration for my own wedding where a woman is marrying a woman. Or a wedding where someone that might not be "passing" for the gender they identify with is getting married. We can't all have the money for full transitional therapy like Caitlyn Jenner. I also would love to see more handicapped weddings. I think it would mean a lot to a lot of people. Thanks, Davinica

    4 votes
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    0 comments  ·  Community  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Meuy

  5. Filter-sleeves

    I would like to view dresses with a filter that allows you to look at sleeve length.

    12 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is a great suggestion. Our team is looking at the search filters this year to give them some refreshed options and I will be sure to send this along so they are aware it is an extra filter that would be useful.

    XOXO,
    Keri

  6. Discontinuing Use

    Hello,

    My fiance and I recently signed up to use your website as a helpful guide to planning our wedding. After going through several of the different guides and tools, we realized that there are no services tailored to an LGBTQ wedding. It is quite unfortunate that you have decided not to include our community in your services. It became most obvious when we were looking at cake toppers and noticed that you do not have a single wedding cake topper for same *** couples.

    I will be deleting my account and moving on to a more inclusive service for…

    4 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →

    We are very sorry to see you go. We definitely are continuing to update our site and the features offered to be more inclusive and also give you the option to personalize your wedding website and information for any type of wedding.

    We are also working with the vendor that manages TheKnotShop.com for us on their product selections. While you may have found that some of the cake toppers were bride/groom specific, we also offer a wide range of inclusive toppers that are not people related. It sounds like you were looking for two men or two women as the options available, and again, we are working on adding this in the future. A few years back we did have some ‘choose the couple’ types of cake toppers and they just did not sell. We are hoping that when we source a new product it will be something that is…

  7. Make it easier to navigate your Wedding Website creation and editing site

    Make it easier to navigate the editing page by including all of the subsections in the sidebar under "Website Pages".

    Right now if I'm editing the Travel subsection and want to start editing the Accommodations section next I have to click back on "Details" on the sidebar then click on "Accommodations".

    It would be much easier if all of the subsections were just including in the side bar on the left. At the least, the left sidebar should include a collapsable drop-down of all of the sub-sections under each main page so you can quickly jump to editing different sub-sections.

    6 votes
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    1 comment  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XO,
    Meuy

  8. More stuff for men

    Hello! It would be helpful if more of the items on the checklist or more of the articles were directed towards men. I get a bit overwhelmed looking at all of the things that it appears I have to do, and it may be easier to involve men in the planning if there were more articles/activities that were either for men or generally androgynous. Thanks!

    8 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Not of fan of the "contact 5 additional vendors" feature

    I have been very careful to make sure I am not checking the box that sends me quotes from "5 similar vendors." Yet, somehow I keep getting messages from vendors I did not wish to speak with. This has happened over and over. I am only one month in to planning and that "feature" is causing me more headache. I am getting bombarded with emails from unwanted vendors. And they are rarely actually "similar" to what I selected anyway. Vendors from outside my location I set, it's truly ridiculous. For brides who really are trying to plan their whole wedding…

    5 votes
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    0 comments  ·  Vendors  ·  Flag idea as inappropriate…  ·  Admin →

    We are really close on having this go away and a new portal will be launched so you can more accurately track your interactions with your vendors. We appreciate your feedback and definitely have heard this from others as well.

    Be watching in the next few weeks for a big improvement here.

    XO,
    Keri

  10. Suggestion for filter options

    It would be really helpful to have color as one of the filter criteria. Many brides are specifically looking for dresses that are NOT white or ivory.

    Also, it would be nice to have filters/sorting options for Favorites, allowing for comparison. Thanks!

    2 votes
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    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Guest list manager update is not so great

    I lost about ten guests in the import- so I had to print out the old one and go through one by one to find out who I'm missing. This would be easier if guests were organized in the same format as the old list. I'll probably just switch to Excel from here on out. Not impressed.

    2 votes
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    0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

    We truly appreciate all the feedback we have been getting on the new Guest List Manager. We know that the old manager had a few more features and we are continuing to work on improving the GLM and the RSVP features on our new site builder. Your feedback is being considered and we truly hope you see some improvements in the next few weeks/months to come. If you have a specific question that we can help you with now, please email our team at help@theknot.com. We are happy to look at your specific account and see if we can help at all.

    Thanks everyone – for your patience and understanding.
    Keri

  12. Filters for dress browsing- make it so that you can select more than one search option in each search category

    It would be great if when browsing dresses, we could select more than one parameter for example price- I would like to see all dresses from $500-$1200 but as it is I can only look at dresses from 500-799 or whatever it is. For all parameters it would be great to select more than one option within a category. Thanks! :D

    2 votes
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    planned  ·  0 comments  ·  Filters  ·  Flag idea as inappropriate…  ·  Admin →
  13. I'd like to be able to seperate my guests into day guests and evening guests

    It would be good to be able to see who has confirmed for the day or evening, rather than seeing them altogether.

    7 votes
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    planned  ·  0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →
  14. I just tried the "request quote" button for several venues and found a bug.

    The prepopulated value in the datepicker is not valid.

    Steps to reproduce:

    Open TheKnot while signed into account.
    Go To Venues + Receptions -> Wedding Reception Venues.
    Open a venue.
    Click request quote.
    Click in the "Wedding Date" box
    Click outside the wedding date box (but still in the popup so that the Send Message popup does not go away).

    Expected results: Date is confirmed, everything works, and messages can be sent.

    Actual Results: Red error saying "Wedding Date is required" and an inability to Send Message

    Workaround:
    Click "My Knot"
    Click Edit Date
    Select date
    Copy Date to clip…

    2 votes
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    0 comments  ·  Vendors  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  Krista P. responded

    Thank you for the step-by-step explanation! It helps us us replicate and fix the issue. This is one we are working on and will have an update soon.

    Hope you had a great weekend!

    Krista

  15. 12 votes
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    planned  ·  8 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  16. 17 votes
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    planned  ·  4 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  17. [Vendors] I would like to be able to send an image in my messages when replying back to inquiries.

    I would like to be able to send photos or pages/images to people who are inquiring about my services. Is there not a way to do this?

    7 votes
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    0 comments  ·  Vendors  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  Krista P. responded

    Good news! This feature is on our roadmap and we are planning to support it by the beginning of next year.

    Have a great weekend!

    Krista

  18. [Favorites] My favorites did not transfer like I would expect them to.

    I checked your FAQs about favorites. I want to clean out the clutter, but any of the old favorites that I click on only says:

    " Sorry, it looks like that page has gone missing.

    Please use the navigation above to browse wedding topics, or go back to The Knot homepage.

    Need help? Please check out our frequently asked questions, or send us your feedback."

    Can we please get some tools to delete favorites? (Or boards, for that matter--looks like the "Things I Love" board and the board I made on the previous site is overlapping.)

    Thanks!

    7 votes
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    0 comments  ·  Favorites + Boards  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your feedback on Favorites!

    The issue with the favorites opening a broken link is known and we are working on a fix

    We are also planning on feature updates which include being about to batch edit your favorites. Currently, if you are able to access a favorite, you should be able to un-click the heart.

    We will also support board creation soon to help you get organized.

    Stay tuned for updates and thanks again for your feedback!

    Krista

  19. [Local Vendors] I want to view more than one photo at a time on vendor pages.

    When I'm looking at pictures of venues, I'd like a way to see more than one at once, instead of having to continually hit the next arrow. This helps when quickly trying to determine if a venue could be a potential "favorite."

    14 votes
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    2 comments  ·  Local Vendors  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for sending your feedback on The Knot Beta vendor photo experience!

    We are constantly working on improving The Knot Beta and plan to make improvements to the vendor photo viewing experience.

    Please send along any ideas you have for viewing multiple photos at a time – do you have a favorite format or website that displays photos in a way that you think we should consider?

    Thanks again!

    Krista

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