The Knot All-In-One Wedding Planner - Forum

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  1. Guest List | Household splitting into individuals

    Thank you for reaching out to us. We are currently experiencing some issues with our household splitting into individuals after our latest App update. Our Tech team is working urgently to find a resolution. We appreciate your patience and understanding.

    For now, I would recommend updating your guest list from a desktop, until we see a fix on the App.

    Once the issue is resolved, we will notify you via email.

    XOXO
    Your Customer Experience Team

    7 votes
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    planned  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Online RSVP Issue

    Hi there!

    Thank you so much for checking in.

    We are in the process of making some new enhancements to our RSVP & Guest List Manager. We are aware there are a few kinks to work out as this rolls out by the end of April. In the meantime, we appreciate your patience while we work through these changes. We definitely appreciate any feedback that we can pass along to our product team. I do apologize for any inconvenience and hope to have updates very soon!

    If you don't mind, please help us track down the root cause of this…

    391 votes
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    planned  ·  98 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add a spot for The Guest so guests can learn about it and direct link to your event

    I added my wedding to The Guest but had to steal the Travel & Transportation section to post the link and Event Name to my site. Unless I am missing something?

    6 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

    We really appreciate this feedback. The Guest team is eager to find more ways so you can connect your guests with your event code. Your notes here will help as they continue to look at ways to make this a smooth connection.

    xoxo,
    Customer Experience

  4. On the desktop version VS Mobile App

    For some reason I cant add my guests to groups on the desktop its only available through the mobile version. Also, on the mobile I have to input everyone all over? seems silly

    13 votes
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    2 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

    Right now, this is how the system is set up. Our mobile app is moving forward and testing out different advancements so we know what will work and get that added to desktop in the future. I know it is frustrating, but we appreciate your patience as we make sure our product is working for all couples.

    xoxo,
    Keri

  5. Find a couples registry

    Not all “save the date” cards have the the couples last name. Please allow someone to look them up using only their first names.

    1 vote
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    0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →

    You are right – many times the couple doesn’t include all of their information. We are hoping to improve our couple’s search in the next few months and I will be sure to pass along this idea to our Development team. I will say that when looking just for first names, even if you have the date, there is going to be a lot of duplicates. We definitely want to make sure that our guests are finding the right couple the first time. We tend to assume that if you are invited to a wedding, the guest will know the last name of at least one member of the couple, but again, we will definitely revisit this logic when refreshing our search feature.

    xoxo,
    Keri

  6. Better guest count filters for venue search.

    When I try to search for venues for 51-100 people, I get results for 51+, up to 300+. Because this the selection option is a radio button, it seems like I'm only searching in the selected range but based on the results, that isn't the case.

    1 vote
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    planned  ·  0 comments  ·  Filters  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add Canadian Vendors

    When I search in vendors, it gives me all US Vendors. I am in Canada. In Victoria, BC to be exact. When I click to search venders there, it comes up with Vendors in Ontario? So frustrating because I want to use your wedding planner, but I can't if certain features don't work. I'm hoping maybe this is a simple fix?

    Thank you

    9 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Meuy

  8. Conscience protection

    My suggestion would be concerning the knot's promotion of LGBTQ+ values for June. I found it to be problematic for my wedding pages, since I am a conscientious objector to such a promotion.

    Let me just say that yes, we absolutely must treat every person with dignity and courtesy, regardless of their orientation, feelings, state in life, etc. The personal dignity and happiness of each unique individual is, however, best honored and safeguarded by the traditional teaching on marriage, and this is both a philosophically probative and religiously binding conviction. LGBTQ+ agendas do not stop at asking that such individuals…

    7 votes
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    1 comment  ·  Customer Service  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for getting in touch about this! It is feedback we’ve heard before and have plans to address the language issue.

    We do want to be inclusive and make all of our users happy! We are continually making improvements and really appreciate you taking the time to send your feedback!

    I will be in touch with updates!

    Enjoy your planning!
    XOXO,
    Meuy

  9. Changes to the Budgeter

    It's been stated already, but I would like to second the idea of being able to add categories that need budgets. There are several things that I will be spending money on that aren't included in this budget.

    44 votes
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    2 comments  ·  Budgeter  ·  Flag idea as inappropriate…  ·  Admin →

    I really appreciate you sending this over. We are looking at the Budgeter and Checklist this year – intensely – to make sure we can give you what you need in these tools. It will take a bit more time, but I will be sure the team knows this is still a very needed addition. Feel free to let us know what types of things you are adding to your budgeter on your own that we don’t include in the list already.

    xoxo,
    Keri

  10. Equality

    I understand historical a marriage has been between a man and a woman. However times or evolving and I find it very disappointing that The Knot has little to no representation of LGBTQ+ weddings. I ordered the book and everything is labeled as "Bride and Groom". I should have listened to other LGBTQ+ friends who decided to not use your website or book for this reason. You need to be inclusive and consider updating your website and book in order to include all. Its disappointing to say the least.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for getting in touch about this! It is feedback we’ve heard before and have plans to address the language issue.

    We do want to be inclusive and make all of our users happy! We are continually making improvements and really appreciate you taking the time to send your feedback!

    I will be in touch with updates!

    Enjoy your planning!
    XOXO,
    Meuy

  11. App freezes / closes every time I use a filter

    We have heard from a few members that their Planner app continues to freeze and close down any time you use the venue filter feature. We are very sorry that is happening and we are definitely continuing to investigate so we can get a fix pushed out as soon as possible. We will keep you posted in our Forum page as soon as a fix has been released.

    Talk soon,
    Keri

    0 votes
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    planned  ·  1 comment  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  12. Same Gender Marriage

    In addition to what others have said and voted with regards to offering same gender marriages customization, the language and ideas received in emails should reflect the same or be more specific to the users' profile.

    8 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Please include more of the LGBTQ community

    Hello! I love your website/Instagram. It genuinely bothers me that you don't show more LGBTQ marriages, especially trans people. I'm a ******** woman. I want to see more inspiration for my own wedding where a woman is marrying a woman. Or a wedding where someone that might not be "passing" for the gender they identify with is getting married. We can't all have the money for full transitional therapy like Caitlyn Jenner. I also would love to see more handicapped weddings. I think it would mean a lot to a lot of people. Thanks, Davinica

    4 votes
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    0 comments  ·  Community  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Meuy

  14. Couples' Log In

    I think that it would be great if there was a way that both my fiance and myself could have separate logins with our own email address, but could collaborate on the same account.

    This would be great for the wedding website or themes!

    Thanks,
    Jo

    32 votes
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    4 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →

    We hope to be able to tell you this is coming soon – and soon we will tell you this very thing. Right now one of our amazing product design teams is working on a way we can open the memberships to be collaborative and you could share two logins for one account. We know that although you can share the same login right now that is not always ideal.

    Thanks again for sending this over! We are listening and really hope to provide some great news when this is live.

    XOXO,
    Keri

  15. Filter-sleeves

    I would like to view dresses with a filter that allows you to look at sleeve length.

    12 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is a great suggestion. Our team is looking at the search filters this year to give them some refreshed options and I will be sure to send this along so they are aware it is an extra filter that would be useful.

    XOXO,
    Keri

  16. Target Registry is not linking to my account

    My Target registry is not linking to my account on The Knot or The Bump. Please help!

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Right now we are working with Target and their team, as we have found that many registries are not coming over to our system and linking to your individual accounts, as they should have done already.  We are very sorry for the frustration this is causing.  

    We are looking at this urgently and hope to have a fix in place no later than the first week of October. Thank you again for your understanding and patience.

    XOXO,
    Keri

  17. Couple stories-Weddings on a Budget

    I love reading the stories of couples and seeing their wedding pictures but do you ever have couple stories from couples on a budget? Always lots of pictures of fancy china and elaborately decorated venues...yes, these are the things we dream about. Our wedding budget is $7,000 and will be 30-40 people. It's a pretty indoor park venue, banquet room decorated with linens, chair covers and sashes. Yet we did lots of DIY. Plus I'm 45. It would be nice to see couple stories from lower budget weddings and maybe throw in some stories that are not your traditional 25…

    7 votes
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    1 comment  ·  Real Weddings  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out. Thank you for taking the time to give us your feedback. and Thank you for being a representative for so many other couples. Yes, your story is the same as so many other couples. DIY, everyday budget, older (than the 20 somethings) and still wanting to have a grand celebration. We do hear you and see where you are coming from.

    We are definitely making an effort to broaden the scope of our diversity on the site in many ways. The diverse nature of our couples from their race to finances to style and much more. Our Marketing team is taking this seriously and we hope that in the future you will see more stories that talk to a couple – just like you.

    I encourage you to submit your photos to our Real Weddings section. This is truly where we get a lot…

  18. Discontinuing Use

    Hello,

    My fiance and I recently signed up to use your website as a helpful guide to planning our wedding. After going through several of the different guides and tools, we realized that there are no services tailored to an LGBTQ wedding. It is quite unfortunate that you have decided not to include our community in your services. It became most obvious when we were looking at cake toppers and noticed that you do not have a single wedding cake topper for same *** couples.

    I will be deleting my account and moving on to a more inclusive service for…

    4 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →

    We are very sorry to see you go. We definitely are continuing to update our site and the features offered to be more inclusive and also give you the option to personalize your wedding website and information for any type of wedding.

    We are also working with the vendor that manages TheKnotShop.com for us on their product selections. While you may have found that some of the cake toppers were bride/groom specific, we also offer a wide range of inclusive toppers that are not people related. It sounds like you were looking for two men or two women as the options available, and again, we are working on adding this in the future. A few years back we did have some ‘choose the couple’ types of cake toppers and they just did not sell. We are hoping that when we source a new product it will be something that is…

  19. Moving / Duplicating / Dragging Pre-made Sub-Sections to a Different Page during Wedding Website Creation

    I would like to move the "Things to Do" section with all of it's functionality to a new Wedding Website page I made, "Learn more about the venue," since I don't think it really belongs under "Details" and it is making my "Details" page insanely long, because all of our accommodation suggestions are on that page too.

    Along the same lines, this would allow users to be able to duplicate the Things to Do page in order to create a Places to Eat page with the same functionality.

    I believe this change was suggested before and was incorrectly marked as…

    99 votes
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    planned  ·  19 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  20. Hair Styles for African American Women

    Hello,

    I think it would be a great idea to post wedding hair styles for African American brides who have natural hair. So many of us wear our hair in its natural state and we would love to have ideas on how we can style our hair on our special day. I have looked through the hairstyles that you have an none of them work for African American women who have natural hair...it sort of makes us feel left out or unimportant as it relates to your target audience.

    20 votes
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    2 comments  ·  Real Weddings  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for bringing this topic to us. We will be sure our editorial staff sees this request so as they look at the styles and beauty treatments moving forward we can keep this in mind. I will say that some of our models do come from the vendors and manufacturers, but they know our brand should talk to all men and all women and keeping up with each community is key.

    Thank you again – I hope that we will start seeing more models in their natural hair soon.

    XOXO,
    Keri

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