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Better quality images for the Photo tab please!

Currently when adding to the Photo Albums, images are auto downsized so much that they appear blurry on the mobile version of our wedding website. Even though I resized the pictures to the optimal size listed, the quality is reduced when uploading to the site. Please do not reduce the pictures to such low quality and optimize better for mobile. If I'm missing something. please let me know. Thank you!

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Mystie shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

2 comments

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  • Dylan commented  ·   ·  Flag as inappropriate

    I uploaded very clear and high quality images to our wedding websites online photo albums. The photos, however, appear very pixelated and blurry when viewed online, and even worse on a mobile device. It's almost embarrassing to showcase at all.

    Other wedding website builders do not have this issue. I wish I had known this before we printed our website on our Save-The-Dates. I would have most certainly used another website builder and NOT TheKnot.

    Honestly, in an age of photo sharing, posting, and showcasing, how could this not be a top priority? In the meantime, I will let my friends and family know not to use this website builder for their weddings because I am not liking what I am getting.

    -Sincerely,
    A very displeased user

  • Natalie commented  ·   ·  Flag as inappropriate

    I'm having the same issue. I've contacted customer support and they said it won't be an easy thing to fix and might not happen for awhile :(

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