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Domain Purchase | Error Processing Request

Hello,

We really appreciate you checking in. We are experiencing some issues with our site, which is affecting the ability to purchase a customized domain name; we do apologize for the inconvenience. The Tech team is working urgently to find the cause and solution.

We really appreciate your patience and understanding. We will notify you via email once the issue is resolved.

XOXO
Your Customer Experience Team

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AdminMeuy (Business Analyst, The Knot) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
completed  ·  AdminMeuy (Business Analyst, The Knot) responded  · 

Thank you so much for your patience!

Tech has given us the all clear; you should be able to access your wedding website dashboard and continue with your domain purchase or renewal. We really appreciate your patience while they worked through that.

Before you log in again can you please clear cache and cookies and restart your browser. We do recommend using either Google Chrome or Firefox to make any edits to your account. Please disable all pop up blockers. Also, make sure that your browser is updated to its most current version.

If you’re still encountering an error please email us at help@theknot.com.

Have a great day!

XOXO
Your Customer Experience Team

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