Unreliable wedding website
My wedding invites are OUT AND GUESTS CANT ACCESS MY WEBSITE!! Says oops page cannot be found since WEDNESDAY OR THURSDAY!!!
This is very upsetting.
Hi and thank you so much for contacting us!
I am seeing that this has been fixed/updated already. Please make sure to clear your cache and cookies before attempting to access your wedding website.
We do recommend using either Google Chrome or Firefox to make any edits to your account. Please disable all pop up blockers. Also, make sure that your browser is updated to its most current version.
If you’re still encountering an error please email Customer Experience Team at Help@theknot.com
Your Customer Experience Team
Patrick Gallagher commented
UPDATE: The password is the issue. Remove the password and the site works.They are working to fix the issue.
We are having the exact same issue. Wedding is this weekend (10/26/19). It is critical that the guest can access the site to access the schedule and all the activities.
I also have the same issue - the website exists on the server to edit and you can search for it, but not published live to the internet so all the links are dead.
Yes this is happening to me as well, very very disappointing.
Mine is doing the same and final RSVPs are due on 10/20😩