Registry Not Sorting In The Order You Choose
Registry states you can drag and drop the tiles in the order you wish when selecting the custom feature. This does not work. When I drag something it just goes back to where it originally was.I then previewed my registry as a view and it says it is in the order of "couples fav" ... this is not listed in our favorite order, won't allow us to even arrange the order ...
I then tried to have viewers just see the price high to low when they first go on my registry page and this does not work either. It keeps reverting back to "couples fav" , which as i explained is in no particular order at all.
Sending out bridal shower invites this week and would love for this to actually work as intended so guests can see what we really want!
Hi and thank you so much for your idea!
We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.
We will keep this forum updated as we make improvements!
Enjoy your planning!
Your Customer Experience Team
Chelsea Gregg commented
My custom order on the registry is also not saving! Even when I change it for it to be high to low nothing changes and users only see a random custom order. Please fix!!
My registry is also not saving in the order that I arrange it. Would really like to see this fixed!
I can drag the tiles on my registry to organize them, which I love! But the order is not saving. When I refresh or view as guest they just go back to their original order. Please help!
I agree 100%, it's very deceiving having this display only a few items from the registry vs all. I wish this was only displaying the knot cash funds.
I also would like to have the wish list removed or turned off on our registry page. As noted by other site users, it makes my guests think that we've only registered for the items listed there. However, the list only syncs with The Knot's national partners and not local businesses - essentially penalizing you for supporting local businesses.
Any update on this?
Yes, PLEASE do this - we really only have physical gifts to please traditional gift givers but our preference is to highlight our Honeyfund page which isn't possible currently. 3 votes for prioritizing this ticket!
Was the "wishlist" of registry items changed to be optional? I agree that the page is really cluttered and I would prefer my guests click on individual vendors. Also, the Cash Funds are now at the bottom of the page and would like to make them first before vendors. Please let me know if there is a way to delete the wishlist. Thanks!
Yes, I would also recommend removing the WishList! Guests think those are the only thing we want/need and it is not.
Please remove the wishlist section!!!
Please provide an option to remove, hide, or edit the wishlist! We have links to 3 different registries, yet only one's items is properly showing. The wishlist makes it confusing for our guests since it implies only the items displayed are part of our registry. I do not see any way to rectify the issue or at least hide the box.
I agree! Or can we at least be able to update the search filter so we can filter it how we'd like? Right now the default is "couple's favorites", but it's not our favorites, it's just the first things chosen...
I completely agree! The wish list portion of the website should be optional.
Please allow us a way to remove an item on my wish list! I have links for people to use for the registry. The wish list makes this confusing! Ugh....
AGREED! please remove or let us select what we want on wish list
I completely agree! It looks so tacky that items from our Amazon list show up on "Our Wishlist" but items from Bed Bath & Beyond do not. Not to mention Amazon adds a gift card to our wish list, which I feel is incredibly rude for it to look like we've asked for that. I hate it so much i'll be deleting our Amazon registry.
Yes, Please remove the wish list! They can go to the registry themselves!
Please please please remove the Our Wish List option! Registries are challenging enough already from an etiquette perspective without making it way more tacky and in-your-face. I don't see why there isn't an option to turn this off. I mean, I can readily see why from a marketing perspective, but that's a really poor reason to ignore the wishes of your customers who are bringing the views/clicks to those retailers in the first place. Also, only two of my three registries are "officially acknowledged" by the Knot, so only two out of the three show up in the Wish List. So not only does it look bad, people are going to be far less likely to buy from the registry that we care the most about and that has the most items we've requested. I know this isn't the first comment about making the Wish List optional, so I really hope you take this into serious consideration.
Crystal Sewa commented
This wishlist is quite possibly the bain of my existence. I get that you want to advertise your partnerships but we couples put a lot of time and effort into these registries. To then be limited to half of what we want because of your advertising techniques is extremely unfair and unjust to all the engaged folks out there who have brought business to The Knot in the first place!!!!!!!!!!!!
Yes! It is so frustrating because only 2 of our 3 registry stores are showing on the wishlist (I'm not sure why) and our guests are going to get confused and possibly miss our 3rd store.