Update “points for your videographer”
I’ve been wondering why so many of my clients are asking for RAW footage from my wedding video business. Finally one of them pointed me to this article. I’ve talked with several people in the wedding videography/photography business and no one I’ve talked to gives RAW’s as a part of the package. If the client does want them (which we feel violates our artistic vision that we were hired to have) then we would charge and exorbitant price. I’d suggest removing that portion from your checklist as it seems to be causing issues between the videographer and the client.
Another point that needs to be updated is the music. Licensing music is expensive. Usually the creative will have a subscription that allows them to license music for a wedding. But this isn’t mainstream music - it’s royalty free music. Having the bride and groom give a list of songs they want in the wedding video is actually asking they pay a lot of money or have very limited places the bride and groom can share that video. Not ideal.
I saw this list when I was getting married and didn’t think twice about it, but now that I work in the wedding photography/videography industry, some of these points are just a little silly. I’d make sure that anytime you’re building a checklist like this, you first run it by a few professionals in the biz, as I’m sure that this was either written or approved by just one person in the biz that may not be too sure what they’re talking about.
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Your Customer Experience Team