The Knot All-In-One Wedding Planner - Forum

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  1. The Knot Cash Fund.... great idea, not very well executed.

    Instead of having to search through the countless items on the registry, maybe have the icon on the top be a direct link to the pop up? Definitely not easy to find.

    5 votes
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    0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  2. Registry Not Sorting In The Order You Choose

    Registry states you can drag and drop the tiles in the order you wish when selecting the custom feature. This does not work. When I drag something it just goes back to where it originally was.I then previewed my registry as a view and it says it is in the order of "couples fav" ... this is not listed in our favorite order, won't allow us to even arrange the order ...

    I then tried to have viewers just see the price high to low when they first go on my registry page and this does not work either. It…

    274 votes
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    76 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  3. Canadian Accounts

    My fiancé and I already live together so the main thing we need help with is money for our honeymoon. We set up a cash fund on TheKnot but unfortunately we cannot route the funds since we live in Canada. Just wondering if and/or when routing Canadian accounts will become an option!!

    16 votes
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    1 comment  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi there!

    Thank you for reaching out about The Knot Cash Fund. This is still a very new addition to The Knot and we are excited so many couples are looking at using this for their cash registry solution.

    Right now, the Cash Fund is limited to being linked to a physical stateside Bank accounts both for the couple and for the guest. This means that a US account is required to set up the fund and a US issued credit card will need to be used to make a gift for a couple.

    We are hearing from a few couples and guests that are other places in the world and would love to know when this might open up to their countries and banks. For now, the US banks will be required, but we are definitely looking at an international option and keeping track of where these requests are…

  4. Android Only - Registry Admin Features Not Working

    We're sorry for the issues you're having while managing your registries through our app on Android devices. Our Tech team is in the process of making some changes to our system, which has resulted in a temporary error affecting how you view and manage your registries. The good news is that this is only affecting your view on the app, but not your guests view of your pages.

    While we work to resolve this issue, here are some important details that you should know...


    1. Don't worry! Your registries have not been removed from your account. When you preview your wedding…

    0 votes
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    under review  ·  0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to sort Newlywed fund

    The gifts in our Newlywed Fund are sorted randomly (or at least there's no clear, discernible order). This means that, when I see a new gift was given, I have to scroll through all the other ones and try to pick it out so that we can make sure we thank everyone appropriately.

    The Fund should be able to be sorted based on the gift, the date given, and or the giver's name.

    11 votes
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    0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team
    Meuy

  6. Registry- gift received on mobile app

    I would like the moble app to be able to show you who sent money to your newly wed fun. Right now you really need to sign into the website to see this information.

    Thanks

    2 votes
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    0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for contacting us!

    We have heard similar feedback from other couples. We do plan to add this option in the future.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Meuy

  7. International guests & Newlywed funds

    I highly suggest looking into options for international guests -instead of being US centric only- for the newlywed funds, or clearly mark upfront that it is not an option for couples having international guests attending. It turns out you can only contribute to the funds with US credit cards, which makes it unusable in our case. I only wish we would have known that before and looked for alternatives. While I can understand that our linked account, to which the funds go, needs to be a US account, I am totally baffled that guests cannot contribute internationally. Please look into…

    181 votes
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    55 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →

    Hello!

    Thank you for checking in. Unfortunately we do not have an update yet for this idea yet. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will continue to keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  8. Thank You Cards Generated from the Newlywed Fund & The Knot

    I am having my guests RSVP to the knot, and am also utilizing the Newlywed Fund. I love getting notified when money comes in, but it would be great if the Knot took it a step further.

    When the email comes in that there is a new gift, there should be a call to action in the email that says "Write Your Thank You Card Now." The bride/groom can click this to write a meaningful gift while it is still fresh in their mind. The knot would store all thank you note messages in their system, along with the invitation…

    11 votes
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    0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Meuy responded

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Meuy

  9. Provide a summary/highlight area above newlywed funds

    Hi there!

    I am using the Knot's newlywed fund as our honeymoon fund, but I really hate how I can't explain our honeymoon or why we are using this registry above our picked funds. Would you please be able to provide this option? Most honeymoon fund sites allow you to explain yourself above or before you have to click on the actual fund.

    Thanks so much
    xx

    10 votes
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    2 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →

    We really appreciate you sending over this feedback. Right now Newlywed Fund is only set up so your guests will see the details after they open each fund. We do encourage you to have a few fund tiles set up so that you can give a brief look inside to each of them. Maybe Honeymoon, Airfare, Dinner for Two, Parasailing…. whatever the adventure you dream of, it is good to give your guests some choices.

    That being said, our team will look at this and see what they may be able to open up in the future.

    xoxo,
    Keri

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