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  1. Review

    Hello, I recently used theknot.com to purchase a gift for my wife as we got married. While on our honeymoon, the gift ended up breaking. One of the straps ended up coming apart. I recently emailed the company and they got back to me right away, Jennifer was very helpful with customer service. She immediately sent me out a new bag and my problems were solved. I now know the saying happy wife happy life and thanks to theknot.com that was accomplished.
    Thanks again, Michael Heilman

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Registry note options

    My fiance and I are planning on a small registry, but we also want to add a note on the website for our guests to give cash or experiences instead. Together we only want about 5 gifts, and we want to let our guests know that we would appreciate cash for the honeymoon or new experiences to try instead. Currently there is no option for this and I feel that multiple couples would like to add a note on their registry page! Thanks.

    1 vote
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    0 comments  ·  Registry  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ceremony/Reception details not showing!

    My wedding website is not showing the details for where our ceremony and reception are! How do I fix this?!?!

    4 votes
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  14. [Website] Add members to wedding who are not exclusively in my party or partner's party

    I would like to be able to list our officiant and ring bearers as neutral members of the wedding party rather than as part of my personal party or my partner's party. Can there just be a third un-labelled category for other members of the wedding whom we dearly care about and don't fit into either current category?

    3 votes
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
  15. No spaces in Event Description?

    In the Manger I have spaces in between sections. In preview in crams everything together and looks awful. how has this not been fixed?

    1 vote
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  16. The new way of editing events is so hard, it jumps off to the description box so you can't see what you're typing and I can't leave spaces?

    It is so difficult to edit events now, I can't add spacing between paragraphs, there's random coding now and I don't know what I'm meant to keep when editing my description.

    1 vote
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    0 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  17. Can we have the option to edit (remove) the time after we entered it in?

    My fiance unknowingly added the times for our ceremony and reception when I didn't want to include that in our website yet. We are about to send our save the dates and all I want to provide to guests is the date and location of our ceremony/reception. No granular details yet until we send out the invitations. However, there is no option to deselect a time. I can only change it.

    9 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

  18. Add Text Alignment to Wedding Websites

    Currently, most of our Wedding Website designs are not offering the ability to align text in a custom fashion. We would love to hear from our Couples that are designing their sites about this feature. Let us know if you enjoy having the alignment decided for you or if you still see a need for us to allow this customization. We need your feedback.

    Thank you for taking time to give your feedback.
    Customer Service

    11 votes
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    under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. International App

    I’m in New Zealand and I love the website, but I wish the app was available here!! The mobile site just isn’t the same.

    52 votes
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    5 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  20. Guest List Manager Personal Notes

    Allow the RSVP Personal notes on the website. It's frustrating to only get them via email and very hard to track. Especially since only I have my email linked and not the groom. I almost missed them because I thought these were only notification emails not knowing they were the only place I would see the notes.

    10 votes
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    1 comment  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

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