Knowledge Base

  1. The Knot Registry Store 

    1. TK Registry Store - What is The Knot Registry Store?
    2. TK Registry Store - Where do gifts come from?
    3. TK Registry Store - Order Confirmation
    4. TK Registry Store - Order Shipping Timelines
    5. TK Registry Store - Shipment Confirmation
  2. The Knot Invitations 

    1. How do I order a wedding invitation sample?
    2. Can I order a sample of my customized design?
    3. What type of paper is available?
    4. How do I make changes to my design?
    5. How do I change the colors on my design?
  3. Top FAQs 

    1. The Knot Accessibility Policy
    2. Universal Registry - How does it work?
    3. How do I find a couple on The Knot?
    4. Adding Extra Guests on RSVP form- Public
    5. I need to manage my wedding website on the app - what features can I access without going to desktop?
  4. The Knot All-In-One Planner 

    1. What is The Knot All-In-One Wedding Planner?
    2. Do you have an app?
    3. How much does The Knot Personal Wedding Planner cost?
    4. Why use The Knot and the All-In-One Planner?
    5. What is my Wedding Vision?
  5. The Knot Cash Funds 

    1. How do I set up my Cash Fund?
    2. Is The Cash Fund Really Free to Create and Use?
    3. Why Is There a Fee?
    4. Why Do My Guests Have to Pay the Fee?
    5. Do I Have to Supply My Social Security Number and Date of Birth?
  6. Planner App 

    1. Can my fiance also access my app information on their mobile device?
    2. Will I have access to all of the RSVP features in the app?
    3. What about my registry information? Will I be able to access this on mobile?
  7. Contact The Knot 

    1. Contact The Knot: Couple Services
    2. Contact The Knot: Vendor Services & Reviews Admin
    3. Contact The Knot: The Knot Wedding Shop
    4. Contact The Knot: Press, Investor Relations, Sales, Job Applicants
  8. Wedding Websites 

    1. I can’t edit/access my wedding website
    2. Share your Wedding Website
    3. Remove your Wedding Website from Search Engines
    4. Add a PIN/Password Code to secure your Wedding Website
    5. Create your Wedding Website
  9. Registry 

    1. Add New Registry to Website
    2. Add existing Registry to my website
    3. What is a Registry Profile?
    4. Remove a Wedding Registry that doesn't belong to you
    5. Why do I have a registry profile?
  10. Guest List Manager 

    1. My Guest List won't import - help!
    2. Importing a Guest List into your dashboard
    3. What is the Guest List Manager?
    4. Where can I find my Guest List page?
    5. Create your Guest List
  11. Membership 

    1. Delete your Account on The Knot
    2. Change your Email Address
    3. Change your Password
    4. What is Membership?
    5. Contact Us: Login/Reset Password Issues
  12. Wedding Checklist 

    1. What is a Wedding Checklist?
    2. Where can I find my Wedding Checklist?
    3. How do I find and save my booked vendor for a vendor-related task in my Checklist?
    4. How do I see my completed to-dos in the Checklist?
    5. How do I remove a to-do from my checklist?
  13. Writing a Vendor Review 

    1. What are The Knot review tips?
    2. I can’t find a vendor to leave a review. How do I add a business to The Knot?
    3. How do I report a business owner comment?
    4. How do I remove a review that I posted?
    5. When will my review be posted?
  14. Conversations (inbox) on The Knot 

    1. How do I contact a vendor?
    2. Can I unsend a message once it has been sent?
    3. Who can I send messages to?
    4. How do I add an attachment to my message?
    5. How do I reply to message?
  15. Local Vendors & Advertisers 

    1. What are Local Vendors?
    2. Find Local Vendors Near You
    3. I'm a current advertiser. How can I update my listing?
    4. I have a business and would love to have a listing on
    5. I'm a current advertiser. How do I contact someone about my account?
  16. Real Weddings & Two Bright Lights 

    1. Submit your Photos for Real Weddings
    2. Why can't I link to my storefront from Real Weddings?
    3. How can I create a vendor storefront on The Knot?
    4. My vendor name is linking to the wrong storefront.
  17. Favorites & Boards 

    1. Where can I find my Favorites?
    2. Add Items to your Favorites
    3. Delete an Item from your Favorites

    1. What is The Knot Hotel Room Blocks powered by
    2. What's a group hotel booking/hotel room block?
    3. How does payment work for a group booking?
    4. Why do I need to sign a hotel group agreement to book 9+ rooms?
    5. What happens when I submit a rate request?
  19. The Knot Shop 

    1. How can I place an order or check on my order at The Knot Shop?
  20. General 

    1. What is The Knot?
    2. What is My Knot Dashboard?
    3. My info in the Couple's Search is not correct / not showing up
    4. Where is The Knot Blog?
    5. What is Advice + Etiquette?
  21. The Bump 

    1. I can't see my baby registries on my Bump app/account. Where did they go?
    2. How Can I Delete My Account on The Bump?
    3. How Can I Change My Due Date on The Bump?
    4. How Can I Change My Username on The Bump?
    5. How Can I Change My Email Address on The Bump?
  22. All articles 

    1. Delete your Account on The Knot
    2. What is a Wedding Checklist?
    3. What are Local Vendors?
    4. Change your Theme Setting for your Wedding Website
    5. Add your Wedding Party to your Wedding Website

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