How do I know if the order really shipped out?
The Knot will email a shipping confirmation, which will include tracking (if available) and carrier information when the item successfully ships from the warehouse.
For orders placed by Couples, or by a Guest who is shipping the items to themselves: the Shipment Confirmation will be sent to the user who places the Order (to the Couple or Guest, as the case may be).
For orders placed by a Guest who ships the items to the Couple directly (or such someone else as directed by the Couple): the Shipment Confirmation will be sent to the Couple's email address on file.
To see the full Shipping and Return Policy visit us at https://gifts.theknot.com/shipping-and-return-policy