Patti

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      Hi and thank you so much for contacting us!

      We’re sorry that you’re having a bad experience with the new site and the transition of the Favorites tool. We plan to bring back the ability to create and manage your own boards.

      For right now, you’ll only be able to manage from the one “Things I love” board. We can help to delete your old boards though, if you’d like. Please let us know if this is something you’d like to proceed with.

      We appreciate your patience while we make these improvements.

      Thanks,
      Katie

      Patti commented  · 

      I also have been "unclicking" the hearts on favorites, but they will not disappear. Even when I click on the venue after it is still in my favorites, it says it is unclicked yet it remains. I am also getting fed up with this ridiculous formatting issue. How is this still happening when it was brought up a year ago?

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