Nancy

My feedback

  1. 252 votes
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    Hi and thank you so much for your idea!

    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

    We will keep this forum updated as we make improvements!

    Enjoy your planning!
    XOXO,
    Your Customer Experience Team

    Nancy commented  · 

    I totally agree, Jessica!

    If we wanted just the highlights, I would've used ctrl+f to highlight them. And on top of that, it's still difficulty to see the highlights because it's just black bold. (So now I end up using ctrl+f anyway.)

    The Knot: Please change it back!!I

    Nancy supported this idea  · 
  2. 317 votes
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    Hi -

    You’ve shared your feedback and we hear you – truly. After conversations with the Product Lead over our wedding website development, we have been assured that this team is working through the possible solutions to adjust and improve the appearance and function of the accommodations/ details tabs on your wedding websites.

    The goal is still to create one specific area to manage your guest accommodations while still having some ability to personalize this feature. With this in mind, the Tech team knows that the biggest ask coming from our Couples is that there should not be any duplicate information appearing on the website under multiple tabs.

    While we will not be rolling this back to how it was before and we know that many of you still frustrated that your site is going to appear a bit different than when you originally published the site, we do want…

    Nancy commented  · 

    Almost three weeks and there's been zero response... Even just "we're still working on it" is better than nothing.

    Here's what I did...

    1. Add new section on "Details" page.
    2. Title it Accommodations.
    3. Copy and paste every accommodation from the old page.
    4. Hide the old accommodations page.

    I don't recommend deleting the old accommodations page in case they do something.

    Nancy commented  · 

    I'd like to also mention that I tried to hide each, but neither worked. (Example: I tried to hide the accommodations from the details tab, but then the entire accommodations TAB disappeared.)

    Nancy commented  · 

    Unfortunately, it is not fixed on my website. Now, accommodations AND transportation shows up twice in both tabs.

    Nancy commented  · 

    I understand creating a website is a balancing act... Some people will like the change, some people won't. I think the middle ground would be to make the "Guest Accommodations" have it's own tab. How is this, as you said, "not an option"?

    Nancy commented  · 

    I've emailed them and I'm waiting for a response. Everyone, please contact support too. The more people speak up, the more likely it'll get changed. The "contact support" link is on the right side.
    https://help.theknot.com/knowledgebase

    Nancy supported this idea  · 

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